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Nike

Designs and sells athletic shoes and apparel

Assistant Store Manager - Signature Services, New London Flagship

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeLondon, UKIn-person

About the Job

Requirements

  • Some experience in retail and/or leadership positions is required.
  • Very good command of spoken and written English is required.
  • Experience and competency in providing exceptional consumer service is required.
  • Ability to coach and develop a strong team is required.
  • Flexibility to work shifts and weekends is required.

Responsibilities

  • Develop and lead the Signature Services strategy across Nike by You, Jersey by You and Nike Store Running Lab to create a seamless, differentiated consumer experience.
  • Align store leadership, Athletes, Coaches, London city teams and EMEA partners around a shared vision for premium, personalised service.
  • Drive the successful launch and ongoing evolution of services through continuous testing, learning and innovation.
  • Create culturally relevant experiences that connect with London's sport, style and youth culture communities.
  • Elevate service excellence through execution, storytelling, creativity and product integration.
  • Partner cross-functionally to deliver scalable service models that drive consumer engagement and business impact.
  • Own the seasonal services calendar, linking experiences to campaigns, product launches, community activations and key brand moments.
  • Manage external partners and agencies to enhance service delivery, consumer experiences and brand storytelling.
  • Share consumer insights, performance trends and best practices to shape the future of Signature Services across EMEA and global markets.

About the Company

Nike

Designs and sells athletic shoes and apparel

Nike designs and sells athletic footwear, apparel, equipment, and accessories for sports and everyday use. The group includes the Nike and Jordan brands and its owned subsidiary Converse, with products ranging from running shoes and basketball footwear to training clothing and casual sneakers. Most finished products are made by independent contract manufacturers, while Nike develops materials, cushioning systems, and product designs. It earns revenue by selling to wholesale customers and through its own stores and digital channels, with additional licensing arrangements for its brands. Nike began in 1964 as Blue Ribbon Sports and is headquartered near Beaverton, Oregon.

Company size
10,001+
Company stage
IPO
Headquarters
Beaverton, OR
Founded
1964

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