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Roto-Rooter

Plumbing repair, drain cleaning, water cleanup

Water Restoration Sales Representative - Water Restoration

Field SalesUpdated on Nov 5
Full-timeBirmingham, AL, USAIn-person

About the Job

Requirements

  • A valid driver's license and an acceptable background check per company standards are required.
  • The candidate must demonstrate a focus on delivering customer service.
  • The candidate must be available to work days, nights, weekends, and holidays as scheduled.
  • Excellent oral and written communication skills in English are required.
  • Knowledge of Water Restoration and its practices is required; plumbing experience is not required.
  • The candidate must be organized and self-starting.
  • Working knowledge of common software programs such as Word and Excel is required, and the role also uses Roto-Rooter-specific computer programs.
  • The candidate must maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications in Water Damage Restoration.
  • The candidate must be medically cleared to wear a respirator and complete a respirator fit test.

Responsibilities

  • Identify and sell opportunities to mitigate water-caused property damage to residential and commercial customers.
  • Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
  • Follow up proactively with existing customers to provide solutions for plumbing or water-related issues.
  • Use the established pricing matrix and/or insurance guidelines to provide competitive repair or replacement quotes and close sales.
  • Serve as an information resource for Roto-Rooter customers.

Desired Qualifications

  • Previous outside sales experience with in-home services is strongly desired; other outside sales experience will be considered.

About the Company

Roto-Rooter

Plumbing repair, drain cleaning, water cleanup

Roto-Rooter provides 24/7 plumbing repair, drain cleaning, sewer service, and water cleanup for residential and commercial customers. It also manufactures its own drain-cleaning equipment and sells it to franchisees. Technicians use patented drain-cleaning machines and cables to clear roots and blockages in sewer lines, perform pipe and fixture repairs, water damage restoration, and other plumbing tasks. The company operates through a mix of company-owned and independently owned franchises, enabling service across more than 600 locations and covering over 90% of the U.S. population and a large portion of Canada, with international franchises in several countries. Its goal is to offer reliable emergency plumbing and comprehensive plumbing and water damage services at scale while growing its network and leveraging its proprietary equipment to support strong customer service.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cincinnati, OH
Founded
1935

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