Compliance Senior Analyst

Job Description

About the Role

As a Compliance Senior Analyst, you will play a critical role in supporting Global Payments' Anti-Money Laundering (AML), regulatory compliance, and issue management programs across the U.S. business. This position is responsible for conducting complex AML investigations and reviews, managing compliance-related issues through remediation, assessing regulatory and financial risk, and providing guidance to business partners on compliance obligations and controls.

The Senior Analyst serves as a subject matter resource within the Compliance organization, exercising independent judgment to identify, assess, escalate, and mitigate compliance risks. This role partners closely with business stakeholders such as Risk, Legal, Fraud, Product, and other Compliance teams to support a holistic and consistent approach to AML compliance, suspicious activity monitoring, issue management, and regulatory risk mitigation.

In addition to day-to-day compliance responsibilities, the Senior Analyst is expected to identify process improvements, support strategic compliance initiatives, assist with regulatory change management activities, and provide guidance and mentorship to less experienced team members.

What You Will Be Doing

AML Reviews and Investigations

• Conduct AML reviews and investigations to identify potential suspicious activity and ensure compliance with applicable laws, regulations, and internal policies.

• Analyze customer, transactional, and behavioral data to identify unusual activity, emerging risks, and trends.
• Document investigative findings and recommendations to support risk-based decision-making and audit readiness.
• Escalate concerns and recommend appropriate risk mitigation or enhanced due diligence measures.
• Review and investigate escalated Unusual Activity Reports (UARs), determine whether additional account review is required, and prepare referrals to Corporate Compliance for potential Suspicious Activity Report (SAR) filings.
• Support AML monitoring activities, regulatory requests, examinations, lookbacks, and special projects.

Issue Management and Regulatory Compliance

• Lead the identification, documentation, investigation, and remediation of compliance-related issues from intake through closure.
• Coordinate corrective action plans with business stakeholders and track remediation efforts to ensure timely completion.
• Assess root causes, control weaknesses, and compliance gaps while recommending sustainable solutions.
• Facilitate issue governance routines and provide status reporting to leadership and stakeholders.
• Monitor action items to ensure regulatory commitments, audit findings, and compliance requirements are completed within established timelines.
• Support compliance assessments, monitoring activities, and control effectiveness reviews.

Regulatory and Compliance Oversight

• Monitor, analyze, and communicate regulatory changes, guidance, and industry developments impacting the organization.
• Maintain knowledge of applicable AML, financial crimes, and regulatory compliance requirements.
• Provide guidance to business partners on regulatory expectations and compliance requirements.
• Evaluate products, services, processes, and business activities for compliance with applicable laws, regulations, and company policies.
• Support audits, examinations, and regulatory inquiries through research, documentation, and evidence gathering.
• Assist in the development and delivery of compliance awareness and training initiatives.

Risk Analysis and Strategic Support

• Perform qualitative and quantitative analyses to identify compliance, AML, operational, and reputational risks.
• Develop recommendations to strengthen controls and improve risk management processes.
• Analyze trends and metrics to identify opportunities for process improvements and operational efficiencies.
• Support enterprise and business-unit compliance initiatives with a holistic focus on U.S. AML compliance activities.
• Prepare reports, dashboards, and presentations for management and compliance leadership.
• Collaborate with different departments to ensure consistent application of compliance standards and risk mitigation strategies.

Leadership and Collaboration

• Serve as a subject matter resource for AML, issue management, and regulatory compliance matters.
• Provide guidance, coaching, and knowledge sharing to analysts and business partners.
• Lead or participate in cross-functional projects and strategic compliance initiatives.
• Build strong relationships with stakeholders while influencing outcomes and driving accountability.
• Perform other duties and special projects as assigned.

What You Will Need

• 5+ years of experience in Compliance, Anti-Money Laundering (AML), Financial Crimes, Risk Management, Issue Management, Audit, or related fields.
• Experience conducting AML investigations, suspicious activity reviews, and risk assessments.
• Demonstrated experience managing compliance issues, corrective action plans, and remediation activities.
• Strong understanding of AML regulations, financial crime typologies, and risk management frameworks.
• Ability to independently manage multiple priorities in a fast-paced environment.
• Strong critical thinking and problem-solving skills with the ability to assess complex situations and recommend solutions.
• Excellent analytical and investigative capabilities.
• Experience partnering effectively with cross-functional stakeholders and senior leadership.
• Strong written and verbal communication skills, including the ability to present findings and recommendations.
• High degree of organization, attention to detail, and ability to meet deadlines.
• Ability to work independently while exercising sound judgment and appropriate escalation practices.
• Experience in the payments, financial services, banking, fintech, payment facilitator, acquiring, or merchant processing industry preferred.

Education Requirements

• Bachelor's degree in Business Administration, Finance, Accounting, Criminal Justice, Risk Management, Law, Economics, or a related field; or equivalent combination of education, training, and relevant work experience.
• AML, compliance, risk, audit, or financial crimes certifications (CAMS, CRCM, CFE, CFCS, or similar) are preferred.

General Knowledge, Skills & Abilities

• Advanced knowledge of Anti-Money Laundering (AML) programs, suspicious activity monitoring, and financial crime risk management.
• Strong understanding of regulatory compliance frameworks and governance practices.
• Knowledge of issue management lifecycle processes, including identification, root cause analysis, remediation, validation, and closure.
• Ability to interpret regulations, regulatory guidance, and compliance requirements and apply them to business operations.
• Strong investigative, analytical, and research skills.
• Ability to synthesize large amounts of information and make risk-based recommendations.
• Demonstrated ability to communicate effectively with audiences at all levels of the organization.
• Ability to influence outcomes and build collaborative partnerships across business functions.
• Experience developing presentations, reports, and executive summaries.
• Ability to manage sensitive and confidential information appropriately.
• Strong project management, planning, and organizational skills.
• Ability to adapt to changing priorities and regulatory environments.
• Demonstrated leadership skills with the ability to mentor and develop others.
• Proficiency with case management, issue management, workflow, and reporting tools.
• Commitment to continuous improvement, operational excellence, and a strong culture of compliance.

Job Level Characteristics

• Advanced professional role requiring extensive compliance, AML, and risk management expertise.
• Operate independently with limited supervision and exercise broad discretion and judgment.
• Serves as a subject matter expert in AML, issue management, and regulatory compliance.
• Leads complex reviews, investigations, and compliance initiatives.
• Provides guidance and cross-training to analysts and business partners.
• Recognizes emerging risks and escalates significant issues appropriately.
• Influences business decisions through risk-based recommendations and compliance expertise.
• Supports the strategic direction of compliance programs and continuous improvement efforts.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.