IT and Security Operations Manager
Squint
IT and Security Operations Manager
Squint
AR platform for frontline industrial training
Our mission is to accelerate human potential.
Squint is the Industrial AI company that turns operating knowledge into action. Our technology serves Fortune 500 leaders across manufacturing, field services, and utilities. Companies such as PepsiCo, Continental Tire, and Tenneco use Squint to capture and activate their essential tribal knowledge, standards docs, and OT data into procedures, orchestrated work, and context for AI agents to act on.
Some things to know about us:
We are obsessed with our customers, and they’ll tell you so themselves.
We raised a $40M Series B in 2025, backed by elite investors including Sequoia Capital, Menlo Ventures, TCV and The Westly Group.
Fast Company named us to their Most Innovative Companies list in 2025 and 2026.
We were named to Built In’s Best Startups to Work for in SF list.
Read more about us in Upstarts Media, Fortune, Forbes, and more.
We're hiring an IT & Security Ops Manager to own the systems, tools, and infrastructure that keep every Squinter productive — and secure.
Sitting within our Finance & Operations team, you'll be the person who makes sure new hires get set up on day one, our tools and vendors are managed well, and our basic security hygiene is solid — all without slowing anyone down. You'll also be a key partner in our SOC 2 and compliance efforts, keeping our controls audit-ready.
Own our internal systems: You'll manage the SaaS tools, devices, and access that Squinters use every day — provisioning, deprovisioning, and everything in between.
Run IT for onboarding and offboarding: You'll make sure every new hire has what they need on day one, and that access is cleanly removed when someone leaves.
Manage vendors and procurement: You'll own relationships with our software and hardware vendors — selection, contracting, renewals, and spend tracking.
Keep the basics tight: You'll own foundational security hygiene (access management, device policies, SSO) in partnership with Engineering.
Support compliance and audits: You'll help maintain our SOC 2 controls and other compliance requirements — pulling evidence, keeping access reviews and device policies audit-ready, and working with Finance/Legal and auditors during review cycles.
Be the go-to for IT issues: When something breaks, you're the first call — and you're building the tooling and runbooks so fewer things break in the first place.
You're the person people go to when something technical breaks and needs fixing now.
You're organized and process-minded, but not bureaucratic about it.
You care about security fundamentals without needing to be a full-time security engineer.
You're comfortable working within a compliance framework (SOC 2 or similar) without treating it as a checkbox exercise.
You're comfortable being a department of one, and building support systems from scratch.
5-8+ years of experience in IT operations, systems administration, or a similar role, ideally at a startup.
Experience managing SaaS tooling, device fleets, and vendor relationships.
Working knowledge of core security practices (SSO, access management, device management); experience supporting SOC 2 or similar compliance programs is a plus.
Strong organizational skills and a bias toward clear documentation.
Based out of our office in San Francisco, we love the energy of in-person collaboration.
Competitive Salary and Equity
Comprehensive Medical, Vision, and Dental care
Flexible PTO Policy
Lunch and Dinner Service
Wellness Benefit
Maven Family Planning Benefits
Partnership with Care.com
Mental Health Services
401(k) Retirement Plan
Pre-Tax Commuter Benefit for Parking & Public Transit
Company-wide Retreats
Subsidized Uber to and from the office
We are committed to creating a diverse and inclusive workplace. Squint is an equal opportunity employer, welcoming applicants from all backgrounds without regard to race, gender, age, or any other protected characteristic. We encourage you to apply even if you're not quite sure you fit all the requirements for the role!
Ready to redefine the future? Join us at Squint and be a part of something revolutionary.
Squint.ai uses augmented reality to capture and digitize the informal know-how that frontline workers share and delivers it as AR-enhanced, step-by-step instructions. It primarily serves industrial clients like manufacturers and maintenance teams. The platform works by attaching precise, pin-able instructions to real-world objects, translating content into 35 languages, turning videos into AR guides, and providing interactive quizzes and instant Q&A with references to official procedures. It operates on a subscription model, providing ongoing updates and support. This approach differentiates Squint.ai from competitors by focusing on capturing tacit knowledge in real time, delivering situated guidance in the field, and offering multilingual support and data-driven insights. The company's goal is to reduce training time, boost operational efficiency, improve safety, and lower turnover by making expert knowledge easily accessible to all workers.
Explore more opportunities at Squint