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Munson Healthcare

Non-profit regional healthcare system

Medical Business Associate - FFCHC Primary Care Clinic

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeTraverse City, MI, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • For the Medical Business Associate role, 6 months to 1 year of customer service experience is required, typically gained through prior work with the public with minimal supervision.
  • Proficiency in typing and Windows, and experience with multiple computer systems, are required.
  • For the Specialist qualification, a high school diploma or GED is required.
  • For the Specialist qualification, at least two years of experience as a Medical Practice Business Associate or in a similar healthcare role is required.
  • For the Specialist qualification, proficiency in typing and Windows, and experience with multiple computer systems, are required.
  • Employees must be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella. Employees must also receive an annual flu vaccine during flu season or have an approved medical or religious exemption.

Responsibilities

  • Serve as the first point of contact for patients and their families as a receptionist.
  • Obtain and verify required patient and insurance information and enter it accurately into the registration system.
  • Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
  • Greet patients professionally in person and over the telephone, and respond effectively to patients and their families.

Desired Qualifications

  • An associate degree is preferred for the Specialist qualification.

About the Company

Munson Healthcare

Non-profit regional healthcare system

Munson Healthcare is a nonprofit regional health system serving northern Michigan, made up of eight community hospitals and related facilities. It delivers hospital, primary and specialty care, and outpatient services across 29 counties, supported by advanced technologies and facilities such as a Level II Trauma Center and the region’s only Neonatal Intensive Care Unit and inpatient behavioral health services. The system distinguishes itself as the region’s largest integrated provider with a broad network and a strong reinvestment model, directing over $170 million annually back into community programs and unreimbursed services. Its goal is to improve access, outcomes, and health equity for residents of northern Michigan by expanding care options and maintaining comprehensive, locally anchored services.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Traverse City, MI
Founded
1915

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