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FirstHealth of the Carolinas

Nonprofit health system in central North Carolina

HRIS Analyst

HR Operations & CoordinationConfirmed live in the last 24 hours
Full-timePinehurst, NC, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in human resources, business administration, information systems, computer science, data analytics, industrial engineering, organizational development, or a related field is required; an equivalent combination of education and relevant experience may be considered.
  • At least five years of related experience in HRIS, HR operations, payroll, benefits, compensation, information systems, reporting, process improvement, automation, or data analytics is required.
  • Strong understanding of HR systems, HR operations, payroll, benefits, compensation, employee data, and related business processes.
  • Ability to apply Lean thinking, process mapping, root cause analysis, workflow redesign, standard work, and continuous improvement methods to HR systems and operations.
  • Ability to identify automation opportunities, define requirements, test solutions, evaluate outcomes, and support sustainable adoption of improved processes.
  • Working knowledge of responsible AI use in HR, including appropriate human oversight, data quality, privacy, security, transparency, bias awareness, and governance considerations.
  • Ability to analyze data, identify trends, validate results, troubleshoot discrepancies, and translate findings into clear, actionable information.
  • Knowledge of HRIS configuration, reporting, system testing, data auditing, integrations, workflow design, security roles, and release management.
  • Proficiency with Microsoft Office applications, especially Excel.
  • Ability to document processes, develop user guides, support training, and communicate technical information clearly to non-technical audiences.
  • Ability to collaborate effectively with HR, IT, Finance, vendors, and operational leaders.
  • Ability to manage multiple priorities, deadlines, and confidential assignments, with strong organizational skills, attention to detail, and follow-through.
  • Strong analytical, problem-solving, critical thinking, and continuous improvement skills.
  • Ability to handle sensitive employee information with discretion and in accordance with privacy, security, and compliance requirements.

Responsibilities

  • Administer, configure, test, and support HRIS modules, workflows, system tables, user roles, security access, integrations, and vendor releases in partnership with HR, Payroll, Benefits, IT, Finance, and external vendors.
  • Use Lean process improvement methods to assess current-state HR workflows, identify waste, variation, rework, delays, duplicate entry, and handoff gaps, and design improved future-state processes.
  • Identify, prioritize, and implement practical automation opportunities that reduce manual effort, improve data quality, streamline approvals, strengthen controls, and improve employee and leader self-service.
  • Evaluate and apply responsible AI-enabled tools and system capabilities to improve HR operations, including content generation, data validation, case routing, knowledge management, workflow support, reporting, and user assistance, while maintaining human oversight for high-impact people decisions.
  • Lead and support HR technology and continuous improvement projects, including requirements gathering, process mapping, project planning, change management, testing, communication, training, documentation, and post-implementation support.
  • Maintain data integrity by developing and performing routine audits, researching discrepancies, validating integrations, monitoring error reports, and partnering with stakeholders to correct root causes.
  • Build, maintain, and support standard and ad hoc reports, dashboards, and data extracts for HR operations, compensation, benefits, payroll, compliance, workforce planning, and leadership decision-making.
  • Develop metrics and baseline measures to monitor process performance, automation impact, issue trends, cycle time, error rates, adoption, and customer service outcomes.
  • Provide production support by troubleshooting system issues, researching unexpected results, documenting resolutions, escalating technical concerns as appropriate, and recommending sustainable solutions.
  • Support system upgrades, releases, patches, integrations, and new functionality through test plan development, user acceptance testing, regression testing, validation, and issue tracking.
  • Maintain accurate system and process documentation, including configuration notes, workflow maps, business process guides, report inventories, data dictionaries, training materials, automation documentation, AI-use guidance, and standard operating procedures.
  • Train HR team members and system users on HRIS functionality, Lean improvement concepts, automation tools, reporting standards, data quality expectations, responsible AI use, workflows, and new or enhanced processes.
  • Support data privacy, information security, internal controls, AI governance, and regulatory compliance by following approved access, confidentiality, retention, audit, and review practices.
  • Monitor emerging HR technology trends, including analytics, automation, artificial intelligence-enabled features, employee self-service, digital employee experience tools, and workflow orchestration, and recommend practical improvements.
  • Participate in vendor meetings, user groups, webinars, conferences, and professional development opportunities to maintain current HRIS, Lean, automation, AI, and HR operations knowledge.
  • Perform other related duties as assigned.

Desired Qualifications

  • Experience with enterprise HR technology platforms (iCIMS and ADP), system implementations, upgrades, integrations, report writing, dashboard development, workflow automation, Lean improvement methods, or AI-enabled HR tools.
  • Experience in a healthcare, multi-site, or highly regulated environment.
  • Familiarity with reporting, dashboard, database, workflow automation, or data visualization tools.

About the Company

FirstHealth of the Carolinas

Nonprofit health system in central North Carolina

FirstHealth of the Carolinas is a private, nonprofit health system serving central North Carolina through hospital and community care. Its hospitals and clinics combine primary and specialty care, including emergency medicine, cancer, heart and vascular services, rehabilitation, hospice, home care and virtual visits. The system also operates ambulance and critical care transport and community programs, linking acute treatment with support beyond hospital stays. FirstHealth's comprehensive cancer center and dedicated heart and vascular center bring advanced specialty services to the region. Formed in 1995 when Moore Regional Hospital and Montgomery Memorial Hospital joined, FirstHealth is headquartered in Pinehurst, North Carolina.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Pinehurst, NC
Founded
1995

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