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PetSmart

Retailer of pet products and services

Pet Bather

Personal Care & StylingConfirmed live in the last 24 hours
Full-timeMiddletown, OH, USA$13.07 - $19.58 /hrIn-person

About the Job

Requirements

  • Successful completion of PetSmart’s Splash training and safety certification program is required.
  • Proficiency in computer applications is required.
  • The associate must be able to react under pressure and maintain composure.
  • The associate must be flexible in scheduling and able to work evenings, weekends, and holidays as needed.
  • Strong organizational skills and attention to detail and safety measures are required.
  • Strong written and verbal communication skills are required.
  • The associate must stand, walk, climb a ladder, and use hands to handle, feel, hold, and write; frequently reach, stoop, kneel, crouch, talk, and hear; and have depth perception.
  • The associate must frequently lift or move up to 50 pounds and occasionally team-lift or move more than 100 pounds.
  • The associate may be exposed to moving mechanical parts, wet conditions, pet hair, varying noise levels, and live animals.
  • Applicants must be over 18, except in Montana or where otherwise required by local or state law.

Responsibilities

  • Provide positive experiences for pet parents and pets while delivering salon-specific services and upholding company policies and values.
  • Share responsibility for store cleanliness, recommending solutions to pet parents, and maintaining pet safety standards.
  • Manage the in-person, phone, and sales-register aspects of the pet parent experience.
  • Greet pet parents, answer questions, and assist with salon reservations.
  • Perform check-in and check-out procedures.
  • Independently perform the full menu of bath and brush services, standalone services such as nail trims, teeth brushing, and sanitary services, and standalone cat services, according to company bathing standards and procedures.
  • Share health and wellness solutions with pet parents based on pets’ needs.
  • Maintain a safe environment for associates, pets, and pet parents.
  • Take immediate action when a sick or injured pet is identified in the store and transport the pet to a veterinarian as needed.
  • Recommend, inform, and sell merchandise and services.
  • Maintain total store cleanliness standards.
  • Assist and work in other departments as required and perform other assigned duties.
  • Participate in the company’s culture of belonging and recognition.
  • Follow company policies and procedures.
  • Standalone cat grooming services are required for associates hired on or after March 2, 2026; associates hired before that date may elect cat-grooming training, after which cat grooming becomes an essential function.

About the Company

PetSmart

Retailer of pet products and services

PetSmart operates a chain of retail stores and an online platform that sell pet products and provide pet services. The main offerings include pet food and supplies, along with services such as grooming, dog training, and boarding. The way it works is by direct sales through physical stores and online shopping, with added options like curbside pickup and same-day delivery, plus loyalty programs and promotional offers to encourage repeat business. What sets PetSmart apart from competitors is its combination of a wide range of products with integrated services for pet care (grooming, training, boarding) under one brand, plus convenient service options that streamline shopping and care for pets. The company aims to be a convenient, comprehensive destination for pet owners, enabling them to buy products and access pet care services in one place.

Company size
10,001+
Company stage
IPO
Headquarters
Phoenix, AZ
Founded
1987

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