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Bass Pro Shops

Outdoor retailer of gear and experiences

Retail Manager - Softlines

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeAuburn, NY, USA$62.4k - $68.2kIn-person

About the Job

Requirements

  • Minimum of 3–5 years of retail management experience, with responsibility for one or more sales departments.
  • Must possess a valid New York State pistol permit at the time of application.
  • Ability to calculate figures and amounts such as discounts, commissions, and percentages.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret financial, legal, and technical information.
  • Ability to read and analyze reports and write reports and business correspondence.
  • Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
  • Ability to conduct meetings and presentations for groups.
  • Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale systems, and inventory management systems.
  • Demonstrated interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and corporate staff.
  • Demonstrated use of a team-based management approach.
  • Regularly performs computer work, walks, and stands; occasionally sits and lifts up to 50 pounds.
  • Occasionally ascends or descends ladders, stairs, and step stools; operates machinery, power tools, motor vehicles, or heavy equipment; works in low or high temperatures, outdoor elements, noisy environments, or hazardous conditions.

Responsibilities

  • Supervise one or more store sales departments, including merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service activities.
  • Support a strong commitment to customer service and ensure a pleasant and productive shopping experience for customers.
  • Meet or exceed financial plans set by the company.
  • Execute sales plans as directed by the company.
  • Open and close the store and assume Manager on Duty responsibilities.
  • Maintain planograms set by the corporate office.
  • Staff departments with service-oriented associates; participate in interviewing and selection; coordinate training; prepare and approve performance appraisals; recommend merit and promotional increases; prepare weekly work schedules; and coach and motivate associates to promote positive customer relations and a productive team-oriented work environment.
  • Resolve customer and associate issues.
  • Carry out supervisory responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, training, planning, assigning and directing work, measuring and evaluating performance, rewarding and disciplining associates, addressing complaints, and resolving problems.
  • Assist customers with buying decisions by identifying and evaluating their needs and making product recommendations based on that analysis.
  • Promote programs including CLUB Membership, VOC, and in-store pickup.
  • Analyze problems and perform needs assessments; adapt broad guidelines to achieve desired results using independent judgment within accepted practices; make recommendations affecting policies, procedures, and practices.

About the Company

Bass Pro Shops

Outdoor retailer of gear and experiences

Bass Pro Shops designs and runs destination outdoor retailers that sell fishing tackle, hunting gear, camping equipment, boats, and related outdoor goods. Its products and services include a wide catalog and in-store experiences, including full-scale “Outdoor World” retail locations and the Tracker Boat line (boats with motors and trailers) sold as complete packages. The company grew from a small tackle shop into a nationwide retailer through catalogs and immersive stores, and expanded its footprint by acquiring rival Cabela’s, nearly doubling its physical presence. Unlike some mass retailers, Bass Pro Shops emphasizes an experiential shopping environment and outdoor lifestyle branding tied to hands-on gear and boating. Its goal is to be the leading destination for outdoor enthusiasts in North America, making outdoor recreation accessible and enjoyable while growing its retail network and brand presence.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Springfield, MO
Founded
1972

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