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CXG

Advises luxury brands on retail customer experience

Japanese Survey Validation Freelancer

Editing & ProofreadingConfirmed live in the last 24 hours
Part-timeRemote in China¥1.2k /hr

About the Job

Requirements

  • Excellent communication skills in Japanese and English, including native-speaker proficiency, for regular contact with Evaluators and Operation Executives.
  • Excellent organizing skills to ensure surveys are delivered on time.
  • Microsoft Office skills.
  • Approximately two hours per day available for the work.

Responsibilities

  • Proofread reports delivered by Evaluators and oversee their quality before delivery to the Client.
  • Ensure information meets Company standards before surveys are published to the client.
  • Ensure timely validation of surveys.
  • Contact Evaluators or Operation Executives to obtain additional information.
  • Represent the Company professionally.

Desired Qualifications

  • At least 1–2 years of editing experience is a plus.
  • Attention to detail, rigorous organization, time management, customer-service orientation, integrity, and reliability.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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