Japanese Survey Validation Freelancer
CXG
Japanese Survey Validation Freelancer
CXG
Advises luxury brands on retail customer experience
CXG · China (Remote) · Part-time · Posted 2025-04-09
Workplace: remote
The Japanese freelancer oversees the quality of the reports delivered by the Evaluators by proofreading them. He/she makes sure that the information provided is up to the Company’s standards before it is delivered to the Client.
- Be responsible of the quality delivered, making sure it is aligned with the Company’s standards before the surveys are published to the client
- Ensure of the timely validation of the surveys
- Get in touch with the evaluators or Operation Executives for additional information
- Be professional under any circumstances when representing the Company.
- Compensation: 1200 JPY/hour (approximately 4 surveys can be validated per hour).
You bring to this position attention and accuracy for details that you support by:
- Excellent communication skills in Japanese and English as you will be contacting Evaluators and Operation Executives on a regular basis, native speaker
- Excellent organizing skills to make sure the surveys are delivered on time
- Positive and outgoing personality
- Microsoft Office skills
- At least 1-2 years of Editing experience is a plus
- Around 2 hours per day to this work
KEY COMPETENCES
- Rigorous organization
- Time management
- Attention to detail
- Customer-service orientation
- Integrity
- Reliability
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CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.
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