Love, Bonito

Direct-to-consumer women's fashion e-commerce

Retail Ambassador

Retail SalesConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listed

About the Job

Requirements

Have a passion for the Love, Bonito brand and its products.
Relate to the mission of empowering women through style and have a strong personal sense of style and fashion.
Be comfortable approaching strangers and starting genuine conversations with customers.
Drive sales through a customer-centric approach.
Work effectively with other staff members in a fast-paced environment while multitasking and maintaining tidiness.
Work independently and proactively as a dependable co-worker.
Take a self-starting, proactive, hands-on approach.
Have at least 1 year of relevant work experience; fashion or retail experience is preferred. Applicants without work experience who are willing to learn are welcome.
Hold a minimum SPM or diploma qualification in Retail Management, Fashion, or a related field.
Have strong interpersonal and communication skills and proficiency in spoken and written English and Malay and/or Mandarin.
Be available to work 45 hours per week over five days, including weekends and public holidays, on morning and/or afternoon shifts.

Responsibilities

Create excitement around product launches, workshops, and events for guests.
Provide a strong customer experience by speaking with customers and advising on color, fit, style, and silhouette to suit their needs.
Promote key styles, new arrivals, and bestselling products to drive in-store sales and conversion and achieve sales targets.
Ensure merchandise is available on the sales floor in all colors, sizes, and quantities to provide a seamless shopping experience.
Maintain a clean shopping environment on the sales floor and in fitting rooms.
Receive and process new stock, replenishments, returns, damages, and transfers, and support stock-taking and stock-count exercises.
Handle cashiering duties using the point-of-sale system to process payments and mall loyalty cards or vouchers.
Process and handle customer online returns and exchanges in stores.
Build rapport with prospective and current customers to develop a regular customer base.
Follow standard operating procedures for store maintenance, visual merchandising, and housekeeping.
Work with the store manager to drive sales performance.

Desired Qualifications

Relevant fashion or retail work experience is preferred.

Retail Ambassador - TRX

Love, Bonito · Kuala Lumpur, Malaysia · Full-time · Posted 2026-08-08

Workplace: on_site

Department: Retail

Description

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

Main Responsibilities

Create EXCITEMENT in our product launches, workshops and events for our guests
Assist in providing the best customer experience, including speaking to customers and offering advice on colour, fit, style and silhouette to best suit their needs
Promote key styles/new arrivals and bestselling products to drive sales and conversion in-store to achieve sales targets
Provide a seamless shopping experience and ensure all merchandize are available in all colours, sizes, and quantities on the sales floor
Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock take/stock count exercises.
Cashiering duties managing the POS system to process payments, and process as any mall loyalty cards/vouchers
To assist in processing and handling customer online returns/exchanges in-stores
Establish rapport with potential and current customers to build strong regular customer base.
Responsible for adhering to SOP for store maintenance, visual merchandising excellence, and housekeeping duties.
Work with the store manager to drive sales performance

Requirements

You should have / be

A Love, Bonito ambassador with a passion for the brand and our products
Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren’t afraid to approach you either!
A performance-driven professional that drives sales through a customer-centric approach
An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members
A multitasker with the ability to work quickly in a fast-paced environment, and some degree of OCD towards tidiness
A dependable co-worker who can work independently and proactively
A self-starter, proactive and hands-on approach. Get it done right, and fast!

Hours

Full-time: 45 hours per week, 5 days work week, morning and/or afternoon shifts/Fullshift
All staff must be able to work on weekends/public holidays

Qualifications & Experience

1+ years of relevant work experience preferably in fashion/ retail company.
No working experience but willing to learn are welcome to apply!
Minimum SPM/ Diploma holder in Retail Management/Fashion or related fields.
Strong interpersonal and communication skills, proficient in spoken/ written English and Malay/ Mandarin.

Benefits

Staff Discount
Medical Card
Annual Leave / Maternity leave / Birthday Leave / Medical Leave / Unpaid Leave

Apply

Apply at Love, Bonito

About the Company

Love, Bonito

Direct-to-consumer women's fashion e-commerce

Love, Bonito designs and sells women's fashion online through a direct-to-consumer model on lovebonito.com. Its clothes—dresses, skirts, tops and vests—are designed for comfort, style, and fit, sold directly to shoppers to maintain brand control. Unlike many brands, it builds a community around empowerment and centers the design process on better fit and collection storytelling. Its goal is to help modern women feel confident and capable by offering practical, well-made clothing for work and leisure.

Company size: 501-1,000
Company stage: Series C
Total funding: $63M
Headquarters: Singapore, Singapore
Founded: 2010

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