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Infobip

Cloud CPaaS for omnichannel communications

Product Solution Engineering Intern

Pre-Sales Solution EngineeringPosted on Nov 11
Internship · Winter 2027No salary listed

About the Job

Requirements

  • Be a final-year student in Computer Science, Software Engineering, Information Technology, or a related technical field.
  • Have a basic understanding of software development fundamentals, application programming interfaces, and how modern applications communicate.
  • Be interested in artificial intelligence, cloud technologies, automation, and modern software architectures.
  • Be comfortable solving technical problems, experimenting with new technologies, and understanding how systems work.
  • Be interested in connecting technology with business needs, not only writing code.
  • Be proactive, eager to learn, and comfortable working on different tasks and technologies.
  • Communicate clearly and collaborate with others.
  • Be fluent in English and Croatian.
  • Be able to work full-time from Zagreb or Vodnjan.
  • Hold valid student rights through Studentski Centar for the entire six-month internship period.

Responsibilities

  • Gain hands-on experience with Infobip products, artificial intelligence technologies, application programming interfaces, integrations, and solution architectures.
  • Support multiple Product Solution Engineering product streams, gaining exposure to different solutions, technical challenges, and business use cases.
  • Help create, configure, test, and maintain product demonstrations, prototypes, and technical proofs of concept.
  • Participate in testing new features, beta releases, and integrations, helping identify issues and provide structured feedback to Product and Engineering teams.
  • Assist experienced engineers with technical investigations, troubleshooting, and solution validation for customer-facing teams.
  • Contribute to technical documentation, implementation guides, troubleshooting materials, and internal knowledge-sharing resources.
  • Explore opportunities to automate repetitive tasks, improve internal tools, and make technical processes more efficient.
  • Work closely with Product Solution Engineers, Product, Engineering, and regional technical teams.

Desired Qualifications

  • Basic experience with programming or scripting, such as Python or JavaScript.
  • Familiarity with REST application programming interfaces, JSON, Postman, or Git.
  • Exposure to artificial intelligence or large language models, cloud platforms, automation tools, or application development.
  • Experience with personal projects, university assignments, hackathons, or technical prototypes.

About the Company

Infobip

Cloud CPaaS for omnichannel communications

Infobip provides a cloud communications platform (CPaaS) that lets enterprises connect with customers across the full journey using omnichannel messaging, voice, email, push notifications, and chat through channels like SMS, WhatsApp, RCS, and more via APIs and SDKs. Its products let developers add communications directly to apps and workflows, and it also offers contact center software, authentication, fraud prevention, and AI-powered conversational tools, including CXOP and AgentOS introduced in 2025. The company differentiates itself with a global network of telecom connections and direct operator links, a reach of billions of devices in 190+ countries, and industry recognition as a leading CPaaS provider. Its goal is to help customers build connected, scalable experiences by programmatically integrating communications into their applications and customer journeys.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$1.2B
Headquarters
Vodnjan, Croatia
Founded
2006

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