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Ouihelp

Technology-driven platform for in-home caregiving

Responsable d'agence d'aide à domicile

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeParis, France

About the Job

Requirements

  • A minimum Bac +2 diploma in the healthcare or medico-social sectors is required.
  • The candidate must have successful prior professional experience in an equivalent position.
  • The candidate must have a strong understanding of the private and/or public healthcare sector and its challenges.
  • The candidate must be able to handle a substantial workload and demonstrate commitment.
  • The candidate must be organized and able to prioritize.

Responsibilities

  • Assess beneficiaries’ needs in their homes and develop personalized support plans.
  • Propose suitable home-care assistants for beneficiaries’ situations and needs in collaboration with the sector coordinator, and introduce the home-care workers to beneficiaries.
  • Conduct regular quality visits to supervise services and ensure service quality and satisfaction for beneficiaries and their families.
  • Follow up with prospective clients.
  • Build and maintain lasting relationships with healthcare and medico-social professionals in the area to coordinate care.
  • Provide precise reporting on activities to the zone manager.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

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