IT Support Engineer
$70k - $110k/yr+ Equity
Mid
El Segundo, CA, USA
In PersonOn-site five days a week in El Segundo; travel up to 20% to factories across the US.
IT OperationsIT Service Desk & End User Support
No H1B Sponsorship
US Citizenship Required
About the job
Requirements
- At least 3 years of experience in IT support, helpdesk, or systems administration.
- Hands-on administration of Windows endpoints and Microsoft 365 in a production environment.
- Working experience with Entra ID (Azure AD) and Intune, including device enrollment and policy.
- Experience working tickets in a formal ticketing system.
- Comfort operating in an ambiguous environment where processes and procedures are still being developed.
- Ability to communicate with non-technical colleagues, including people on the shop floor and in the lab.
- Availability to work on-site five days a week in El Segundo, California.
- Willingness to travel up to 20% of the time to support integration and special projects at factories across the United States.
- Must be a U.S. person under ITAR; eligible categories include U.S. citizens, U.S. permanent residents, or protected persons.
Responsibilities
- Own day-to-day IT support at headquarters, including intake, triage, resolution, and escalation across hardware, software, accounts, connectivity, and conference rooms.
- Run the employee lifecycle, including onboarding and offboarding, account provisioning and deprovisioning, group and license assignment, and equipment issue and recovery.
- Deploy and manage endpoints, including imaging, enrollment, configuration, patching, refresh, and maintenance of accurate hardware and software asset records.
- Support administration of Microsoft 365 and endpoint tooling in a GCC High tenant, including Entra ID, Intune, Defender, conditional access policies, and licensing.
- Support core infrastructure, including network connectivity, wireless, VPN, printing, backup verification, and physical IT in the office and lab space.
- Provide surge support for IT integrations and special projects at factories across the United States.
- Maintain security hygiene on the endpoint fleet.
Desired Qualifications
- Experience in a Microsoft 365 GCC High tenant or other government cloud environments, including GCC, Azure Government, or AWS GovCloud.
- Experience supporting an environment subject to CMMC, NIST SP 800-171, or CUI handling requirements.
- Manufacturing, industrial, or lab IT experience, including shop-floor and test equipment.
- Networking fundamentals, such as switching, VLANs, firewalls, and VPNs.
- Certifications such as CompTIA A+, Network+, Security+, Microsoft MD-102, or AZ-104.
- Ability to obtain and maintain a U.S. security clearance.
About the company
AMCA operates in the aerospace and defense sector by acquiring and developing key products to meet industry needs. It builds unified engineering and manufacturing processes to speed up capabilities and increase production volumes, while prioritizing quality and safety with a strong customer focus. The company’s model centers on scaling acquired products and creating new ones to respond to evolving market demands, enabling rapid prototyping and fast delivery to clients in the aerospace supply chain. Its goal is to expand and improve product offerings to meet the changing needs of the aerospace and defense markets, delivering reliable solutions with attention to safety and performance.
Company Size
51-200
Company Stage
Series B
Total Funding
$376.5M
Headquarters
El Segundo, California
Founded
2024
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Simplify's Take
What believers are saying
- May 20, 2026: Amca raised $300 million Series B at over $1 billion.
- The round backed factory acquisitions nationwide and RAPID deployment across its network.
- Amca's El Segundo prototyping hub and six U.S. factories support faster delivery now.
What critics are saying
- Amca depends on integrating acquisitions like BC Systems, Cal-Draulics, Electrocube, and Payne Magnetics.
- Aerospace quality failures or AS9100 gaps would instantly block Boeing and Lockheed orders.
- Customer concentration and defense-program delays can crush demand and valuation within 2027.
What makes AMCA unique
- Amca unifies engineering, qualification, and manufacturing through RAPID, cutting timelines 67%.
- By May 2026, Amca operated seven factories and 123,000 square feet across three states.
- Boeing, Lockheed Martin, Northrop Grumman, Airbus, and Raytheon already buy from Amca.
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Benefits
- Flexible Work Hours
- Health Insurance
- 401(k) Retirement Plan
- Remote Work Options
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Hybrid Work Options
- Wellness Program
- Mental Health Support
- Phone/Internet Stipend
- Home Office Stipend