There was a time when all of America believed that the future of the physical world could be radically different. The engineers of the mid-1900s put a man on the moon in eight years, designed and built planes and submarines from scratch in under three, and conceived of building things we wouldn’t even be able to dream up today.

Today, the last of the engineers who imagined and built these systems are retiring. As they go, we lose not only the engineering knowledge gained from their decades of imagination and trial-and-error, but also the spirit that made that imagination possible.

Amca is working day-in and day-out to restore America’s ability to engineer anything that our critical systems depend on, and reinvigorate the cycle of creation that allows imagination to shape physical reality. We rapidly develop and manufacture new critical components and subsystems required to build and sustain the planes, military vehicles, and core infrastructure America needs. By restoring the capability of our antiquated supply chains, we increase the country’s capacity to imagine and realize new systems, and make a physical world that looks very different from today.

Overview

Amcais one of the fastest growing aerospace and defense startups andruns onan ITinfrastructure thathas tomeet Department of Defense cybersecurity requirements. You will be the second person in IT at our El Segundo headquarters,working with our director of IT and MSP to ownday-to-day support for the people who work here, includingaccounts, endpoints, hardware, and the problems that walk up to your desk. This is a hands-on role in a small function, which means no queue to hide behind and no ceiling on what you can pick upas you grow into the role.

Responsibilities

•Own day-to-day IT support at headquarters, includingintake, triage, resolution, and escalation across hardware, software, accounts, connectivity, and conference rooms.

•Run the employee lifecycle, includingonboarding and offboarding, account provisioning and deprovisioning, group and license assignment, equipment issue and recovery.

•Deploy and manage endpoints, includingimaging, enrollment, configuration, patching, refresh andmaintenanceofaccurate hardware and software asset records.

•Support administration of Microsoft 365 and endpoint tooling in a GCC High tenant, including Entra ID, Intune, Defender, conditional access policies, and licensing.

•Support core infrastructure, includingnetwork connectivity, wireless, VPN, printing, backup verification, and physical IT in the office and lab space.

•Provide surge support for IT integrations and special projects at factories across the US.

•Maintain security hygiene on the endpoint fleet.

Basic Qualifications

•3+ years in IT support, helpdesk, or systems administration.

•Hands-on administration of Windows endpoints and Microsoft 365 in a production environment.

•Working experience with Entra ID (Azure AD) and Intune, including device enrollment and policy.

•Experience working tickets in a formal ticketing system.

•Builderwhois comfortable operatingin an ambiguous environment, where processes and procedures arestill being developed.

•Excellent communication with non-technical colleagues, including people on the shop floor and in the lab.

•Onsite five days a week in El Segundo, CA.

•Willing to travel up to 20% of the time to support integration and special projects at factories across US.

Preferred Skills and Experience

•Experience in a Microsoft 365 GCC High tenant or other government cloud environments(GCC, Azure Government, AWS GovCloud).

•Experience supporting an environment subject to CMMC, NIST SP 800-171, or CUI handling requirements.

•Manufacturing, industrial, or lab IT experience, includingshop-floorand test equipment.

•Networking fundamentals, such asswitching, VLANs, firewalls,andVPNs.

•Certifications such as CompTIA A+, Network+, or Security+, or Microsoft MD-102 or AZ-104.

•Ability to obtain and maintain a U.S. security clearance.

Annual Salary Range

$70,000—$110,000 USD

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a US person as: any individual who is granted U.S. citizenship; or. any individual who is granted U.S. permanent residence ("Green Card" holder); or. any individual who is granted status as a "protected person" under 8 U.S.C 1324b(a)(3).

Amca, Inc prohibits discrimination or harassment based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law.

Annual Salary Range 70000 - 110000 USD

AMCA

IT Support Engineer

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About the Company

AMCA

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