Inactive
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lifemiles

Loyalty program selling miles to partners

Agente de Operaciones Semillero 1

Warehouse & FulfillmentPosted on Nov 10
Full-timeLos Angeles, CA, USANo salary listedIn-person

About the Job

Requirements

  • A technical qualification in airport ramp operations, airport operations, air operations, aircraft dispatch, logistics, or a related area is required.
  • At least 1 year of experience in airport ramp operations or a related area is required.
  • Knowledge of comprehensive aircraft ground handling and the safe use of ground support equipment is required.
  • Knowledge of ramp operational safety and risk management is required.
  • Knowledge of cargo, baggage, and flight operational services is required.

Responsibilities

  • Monitor and control aircraft ground operations, ensuring operational safety, risk management, resource coordination, compliance with procedures and service standards, and adherence to established schedules.
  • Ensure the availability, operational condition, and proper assignment of personnel, ground support equipment, and other resources required for safe and efficient aircraft handling.
  • Verify before, during, and after flight service that the assigned aircraft stand is free of foreign object debris, obstructions, and unsafe conditions for ramp maneuvers and operations.
  • Ensure pre-loading briefings cover scheduling, priorities, operational risks, and special flight conditions, and confirm that authorized cargo matches the cargo physically presented on the ramp and meets identification, labeling, and packaging requirements.
  • Verify and carry out the aircraft 360-degree inspection upon arrival and departure, before equipment is attached and after it is detached.
  • Ensure compliance with the marshalling plan and correct positioning, approach, coupling, and movement of ground support equipment.
  • Monitor and ensure complete loading and unloading of cargo and baggage, correct handling and distribution according to the Load Instruction Report and cargo priorities, and proper baggage scanning, traceability, and handling.
  • Verify that aircraft fueling is performed according to established procedures and safety conditions.
  • Evaluate and follow up on the proper delivery of complementary flight-handling services, including interior aircraft cleaning when applicable during long transits.

Desired Qualifications

  • Experience in operational auditing or operational quality control is desirable but not required.

About the Company

lifemiles

Loyalty program selling miles to partners

LifeMiles is the loyalty and frequent flyer program for Avianca, selling miles to consumers and a wide partner network. Members earn miles through everyday spending via 550+ partners, including 24+ co-branded cards in 9 countries, hotels, and car rentals, and redeem miles for flights on Avianca, Star Alliance, and other partners, plus hotels and retail. It differentiates itself by not charging fuel surcharges on award tickets and by offering LifeMiles+ and a digital platform for managing accounts and buying miles. The goal is to grow the loyalty program by expanding partnerships and mileage activities to increase revenue from miles sales, co-branded cards, and related loyalty offerings.

Company size
201-500
Company stage
Growth Equity (Venture Capital)
Total funding
$343.7M
Headquarters
Santa Ana, Costa Rica
Founded
2011

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