Jr – Data Migration Specialist - Client Onboarding
About the job
- Minimum 1 - 2 years SaaS experience
- Excellent communication skills – both oral and written
- Data-driven mindset and excellent analytical skills is a must
- Excel proficiency is a must
- Basic knowledge of Python is preferred
- Demonstrated Data / Analytics experience
- Being technically adept, and the ability to pick up and learn new products, tools, and technology
- Good interpersonal skills and ability to collaborate with various cross-functional teams to solve business and tech problems.
- Ability to act in a responsive and sensitive manner to all customer inquiries
- Great phone, chat, and email etiquette
- Willing and available to work in US time zone
- Team player to collaborate with the Sales and CSM team
- Develop and maintain deep expertise in Kenko’s product offerings, including features, functionality, and capabilities.
- Lead data migration efforts for customers transitioning from other systems — ensuring data is accurately understood, mapped, and securely migrated into Kenko.
- Identify inconsistencies, flag anomalies, and proactively fix data issues to maintain high data integrity.
- Run and manage basic modifications to Python scripts used in implementation workflows.
- Drive and contribute to migration automation initiatives to improve customer onboarding speed and experience. Leverage AI tools and automation to streamline repetitive tasks and improve accuracy.
- Oversee the submission and updates of client-branded apps to the App Store and Google Play. Ensure all app assets meet platform guidelines and ensure timely resolutions for any rejections or delays.
- Create and maintain product documentation such as user guides, FAQs, and knowledge base articles to support both customers and internal teams.
- Contribute to the development of training materials, including videos and step-by-step guides, to support effective product onboarding and usage.
- Identify process gaps and suggest improvements to increase efficiency and scalability.
About the company
Kenko AI is a SaaS platform tailored for fitness studios, especially multi-location brands, that helps owners streamline operations and grow their business. It provides a comprehensive software suite for scheduling, marketing, client experience, and team management, all accessible through a user-friendly interface. The product works as a subscription service: studios pay recurring fees to use the platform and receive ongoing updates, with an additional referral program that drives extra revenue. Kenko AI differentiates itself through high-touch support, including 24/5 availability and a dedicated business consultant for each client, contributing to a customer support rating of 9.7/10. The company’s goal is to help fitness brands increase bookings, sales, and client retention by simplifying day-to-day operations and enabling scalable growth across multiple locations.
Company Size
51-200
Company Stage
Seed
Total Funding
$3.2M
Headquarters
San Francisco, California
Founded
2020
Simplify's Take
What believers are saying
- January 2026 Nomi AI launched, automating member support across email, SMS, and WhatsApp.
- August 2026 updates improved classes, payments, password resets, and custom AI instructions.
- Uplers listed nine open roles in August 2026, showing active hiring despite no layoffs.
What critics are saying
- Self-funded status, if true, limits runway against WELLHUB and Mindbody spending.
- Voice, WhatsApp, and AI features increase execution risk across complex studio workflows.
- If Kenko misses retention, boutique fitness churn collapses expansion and makes growth uneconomic.
What makes Kenko AI unique
- Kenko rebranded from Bookee in November 2024, signaling a broader wellness platform.
- June 2026 product updates added Buddy, Nomi AI, and voice inside one inbox.
- The platform targets boutique fitness studios with booking, marketing, and AI front-desk automation.
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Benefits
- Remote Work Options
- Flexible Work Hours
- Wellness Program
- Mental Health Support
- Conference Attendance Budget
- Professional Development Budget
- Stock Options
- Company Equity