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Kenko AI

Fitness studio management SaaS platform

Junior Data Migration Specialist - Client Onboarding

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listed

About the Job

Requirements

  • At least 1–2 years of SaaS experience.
  • Excellent oral and written communication skills.
  • A data-driven mindset and strong analytical skills.
  • Excel proficiency.
  • Demonstrated data or analytics experience.
  • Technical aptitude and the ability to learn new products, tools, and technology.
  • Ability to collaborate with cross-functional teams to solve business and technical problems.
  • Ability to respond sensitively and promptly to customer inquiries.
  • Professional phone, chat, and email etiquette.
  • Availability to work in the US time zone.
  • Ability to collaborate with the Sales and Customer Success Management teams.

Responsibilities

  • Develop and maintain deep expertise in Kenko's product offerings, including features, functionality, and capabilities.
  • Lead customer data migrations from other systems by understanding and mapping data accurately and migrating it securely into Kenko.
  • Identify inconsistencies, flag anomalies, and proactively resolve data issues to maintain data integrity.
  • Run and manage basic modifications to Python scripts used in implementation workflows.
  • Contribute to migration automation initiatives to improve the speed and experience of customer onboarding, using AI tools and automation to streamline repetitive tasks and improve accuracy.
  • Oversee submissions and updates of client-branded apps to the App Store and Google Play, ensure app assets meet platform guidelines, and resolve rejections or delays promptly.
  • Create and maintain product documentation, including user guides, FAQs, and knowledge base articles, for customers and internal teams.
  • Contribute to training materials, including videos and step-by-step guides, to support product onboarding and usage.
  • Identify process gaps and suggest improvements to increase efficiency and scalability.

Desired Qualifications

  • Basic knowledge of Python.

About the Company

Kenko AI

Fitness studio management SaaS platform

Kenko AI is a SaaS platform tailored for fitness studios, especially multi-location brands, that helps owners streamline operations and grow their business. It provides a comprehensive software suite for scheduling, marketing, client experience, and team management, all accessible through a user-friendly interface. The product works as a subscription service: studios pay recurring fees to use the platform and receive ongoing updates, with an additional referral program that drives extra revenue. Kenko AI differentiates itself through high-touch support, including 24/5 availability and a dedicated business consultant for each client, contributing to a customer support rating of 9.7/10. The company’s goal is to help fitness brands increase bookings, sales, and client retention by simplifying day-to-day operations and enabling scalable growth across multiple locations.

Company size
51-200
Company stage
Seed
Total funding
$3.2M
Headquarters
San Francisco, CA
Founded
2020

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