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Olo

SaaS platform for digital restaurant ordering

Engineering Manager

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
  • 12+ years of engineering experience, including 2+ years in management.
  • Deep knowledge of technical architecture, system design, and scalability.
  • Experience collaborating across teams to develop and execute product roadmaps.
  • Proven success in hiring and managing engineering teams.
  • Strong history of managing and developing technical teams, focusing on performance.
  • Ability to collaborate across teams with empathetic leadership.
  • Familiarity with emerging technologies and a track record of driving process improvement, experimentation, and innovation.
  • Ability to lead independently while staying aligned with company objectives.

Responsibilities

  • Manage execution of engineering projects, meeting deadlines and maintaining quality standards.
  • Drive the identification, prioritisation, and resolution of technical debt by collaborating with teams to assess its impact, partnering with the product team to integrate remediation into project planning, and communicating outcomes to leadership, ensuring balance with feature development and sustainable system architecture.
  • Own and execute the team's product roadmap, aligning it with long-term business objectives.
  • Develop and implement new processes to address business needs.
  • Adopt new technologies and industry best practices to keep the team competitive.
  • Ensure engineering teams work effectively with other functions to meet business goals.
  • Deliver systems that meet performance, scalability, and quality standards, consistently delivering reliable solutions.
  • Regularly evaluate team performance and quality, driving necessary improvements.
  • Resolve major technical issues, acting as the main point of escalation for stakeholders.
  • Work with clients and partners to address technical needs, resolve challenges, and ensure effective solutions.
  • Manage an engineering team, ensuring strategic alignment with business goals and successful execution of deliverables.
  • Eliminate roadblocks and empower the team, acting as a servant leader who ensures team success.
  • Drive team growth through mentoring, one-on-ones, and development plans, fostering professional development.
  • Promote a high-performance culture that encourages innovation, inclusion, and diverse perspectives.
  • Guide team technical development, enforce best practices, and provide mentorship.
  • Lead the hiring and development of engineering talent, ensuring alignment with team objectives and organisational values.

About the Company

Olo

SaaS platform for digital restaurant ordering

Olo provides a cloud-based software platform that helps multi-location restaurant brands manage digital ordering and delivery. It offers an open SaaS system that connects and coordinates various online ordering channels, enabling restaurants to receive, route, and fulfill orders through a single interface. The product works by integrating a brand’s digital channels into one platform where orders, deliveries, and customer interactions are tracked and managed, with revenue coming from recurring subscriptions and per-order transaction fees. Unlike some competitors that lock you into a single service, Olo emphasizes an interoperable, connected ecosystem and serves hundreds of multi-location brands. The company aims to help restaurants grow online orders, optimize operations, and improve customer engagement and satisfaction by simplifying digital access and execution.

Company size
501-1,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2005

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