Full-Time
Group Product Manager
Product Analytics and Experimentation
H&R Block
1-10 employees
Tax preparation and filing services
Compensation Overview
$125.5k - $200.8k/yr
Missouri, USA
Remote
Bachelor's
 Product (1) |
|---|
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- A bachelor's degree in a related field or equivalent education and related work experience is required.
- At least 7 years of experience in product analytics, experimentation, product management, or related fields is required.
- Proven success leading teams, managers, and high-performing organizations is required.
- Expertise in digital analytics, experimentation, and data-driven product decision-making is required, including Adobe Analytics, Adobe Target, Adobe Launch, Adobe Experience Platform, and Customer Journey Analytics.
- Experience building and scaling processes, standards, and operating models across multiple teams is required.
- The ability to translate complex data into actionable insights and influence executive stakeholders is required.
- Strategic and people-focused leadership, strong technical acumen, long-term vision, execution capability, and a commitment to developing talent and high-performing teams are required.
- Partner with product leaders to define the strategy and vision for Product Analytics and Experimentation across H&R Block products and experiences, aligning with enterprise objectives and product strategy.
- Lead and develop a team by providing direction, coaching, and growth paths while setting a high bar for execution and impact.
- Establish and scale enterprise standards for experiment design, analytics tagging, validation, and data governance to ensure trusted, actionable insights.
- Manage and support the experimentation roadmap across product lines, balancing learning velocity, customer impact, and business outcomes.
- Partner with Product, Engineering, Design, Marketing, and Risk to integrate analytics and experimentation into roadmaps, discovery, and delivery workflows.
- Champion tooling and platform decisions involving Adobe Analytics, Adobe Target, Adobe Experience Platform, and Customer Journey Analytics.
- Create clarity and alignment through documentation, operating norms, and communication that enable teams to design, execute, and interpret experiments.
- Present insights, recommendations, and risks to senior leadership, translating complex data into clear narratives that inform strategy and investment decisions.
- Model and reinforce a culture of learning, curiosity, and evidence-based decision-making across the product organization.
- Experience working in highly regulated environments with close partnership across Risk and Compliance.
- Familiarity with Agile, Lean, and product development best practices at scale.
- Experience with Azure DevOps, Jira, Confluence, and Figma, or similar tools.
- Certifications in Agile, Product Management, Experimentation, or Analytics.
H&R Block provides tax preparation services through a large network of offices and digital options. It helps individuals and small businesses file taxes via in-person consultations, online tax software, and guided support, using trained tax professionals to complete and file returns. The company differentiates itself through a people-first culture, a broad franchise and office footprint, and a commitment to accessible, personalized service rather than relying solely on technology. Its goal is to help clients feel confident about their taxes and connect with communities by offering dependable, affordable tax help and guidance.
Company Size
1-10
Company Stage
IPO
Headquarters
Kansas City, Missouri
Founded
1955
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Simplify's Take
What believers are saying
- August 11, 2026 fiscal 2026 revenue reached $3.95 billion, up 4.9%.
- Management guided fiscal 2027 revenue to $4.11 billion-$4.16 billion and EPS to $6.04-$6.24.
- AI Tax Assist handled 4.2 million interactions, supporting retention and higher-value client mix.
What critics are saying
- August 5, 2026 restructuring cuts about 200 jobs, signaling operating leverage pressure.
- July 23, 2026 Los Angeles County settlement added privacy controls and $515,000 in penalties.
- July 2026 tax-data privacy appeals and March 2026 military-loan class action threaten recurring litigation costs.
What makes H&R Block unique
- H&R Block's Sidekick launched in 2026, pairing AI with 60,000 tax professionals.
- August 2026 results showed assisted-channel share gains and 200-basis-point conversion improvement.
- The company combines 9,000-plus offices, DIY software, and audit-support pricing simplicity.
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Benefits
Health Insurance
401(k) Retirement Plan
Gym Membership
Remote Work Options
Flexible Work Hours
Employee Discounts
Company News
H&R Block reported second quarter earnings that beat market expectations, driven by improved client retention and conversion rates. Revenue reached $1.14 billion, beating analyst estimates of $1.12 billion, while adjusted earnings per share came in at $2.38 versus expectations of $2.21. CEO Curtis Campbell attributed the results to a focus on higher-value clients and technology-driven solutions. Conversion improved 200 basis points this season, which management believes is the largest single-year improvement in company history. The company issued guidance for financial year 2027, with adjusted EPS of $6.14 at the midpoint, beating analyst estimates by 4.8%. EBITDA guidance of $1.13 billion also exceeded analyst expectations of $1.07 billion. Management emphasised ongoing investments in automation, AI-powered enhancements, and consultative services to sustain growth momentum.
H&R Block reported second-quarter revenue of $1.14 billion, up 3% year-on-year and beating analyst estimates by 2.5%. The tax preparation company's adjusted earnings per share of $2.38 exceeded expectations by 7.7%. The results were driven by improved client retention and conversion rates, with management highlighting a shift towards higher-value clients and technology-driven solutions. CEO Curtis Campbell noted that conversion improved 200 basis points, "the largest single year improvement in our recorded history." The company raised its full-year revenue guidance to $4.14 billion at the midpoint, 2% above analyst estimates. H&R Block plans to scale pilot programmes combining expert advice with digital automation to deliver a more advisory client experience whilst sustaining margin expansion.
H&R Block reported fiscal 2026 results showing revenue and cash flow growth, with full-year revenue of $3.95 billion and net income of $733.6 million. The tax preparation services company returned $714 million to shareholders through dividends and share repurchases. The company announced a substantial dividend increase and significant buyback programme for fiscal 2026. Management also issued optimistic guidance for fiscal 2027. H&R Block operates in consumer services, providing assisted and DIY tax preparation across the US, Canada, and Australia. The company's dividend yield was previously assessed at 3.6%. Management's decision to raise the dividend and authorise large buybacks signals confidence in the company's cash generation capabilities. The sustainability of these shareholder returns will be tested over the coming tax seasons.
H&R Block reported its strongest financial performance in five years, driven by a strategic focus on higher-value clients with complex tax needs. The company achieved a record 200-basis point improvement in conversion rates through automation and maintained market share in the assisted tax category for 2026. Retention rates increased by 190 basis points, with clients using the "Second Look" service returning at a rate 600 basis points higher than non-users. The company successfully shifted its client mix, with the target $50,000 to $200,000 household income range now representing 50% of its base, up from 38%. For fiscal 2027, H&R Block anticipates industry growth below the historical 1% norm due to slowing job growth. The company is expanding its consultative client experience pilot and transitioning field leadership to year-round operations.
H&R Block reported strong fiscal 2026 results, with revenue rising 4.9% to $3.95 billion and adjusted earnings per share growing 13.9% to $5.31. EBITDA increased 8.3% to $1.06 billion, driven by higher pricing, improved client conversion and retention, and double-digit growth at its Wave small-business platform. The tax-preparation company emphasised its focus on higher-value clients and technology. Assisted-tax conversion improved 200 basis points whilst retention rose 190 basis points. AI tools including Second Look and AI Tax Assist boosted client engagement. For fiscal 2027, management expects revenue between $4.11 billion and $4.16 billion, with adjusted EPS of $6.04 to $6.24. The company raised its quarterly dividend 10% to $0.46 per share and plans approximately $400 million in additional share repurchases.