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Intuit

Tax, accounting, and personal-finance software

Staff Business Operations Manager

Data AnalysisConfirmed live in the last 24 hours
Full-timeMountain View, CA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Analytics, Business, Economics, Marketing, or a related field, or equivalent experience.
  • At least 3 years of experience in marketing analytics, demand generation analytics, revenue operations, or a related analytical role.
  • Strong understanding of B2B demand generation funnels, lead lifecycle management, and sales handoff processes.
  • Advanced proficiency in data analysis and reporting tools such as SQL, Excel, Looker, Tableau, Power BI, or similar tools.
  • Experience working with CRM and marketing automation platforms such as Salesforce, Marketo, HubSpot, or Eloqua.
  • Ability to investigate ambiguous problems, trace issues across systems, and identify root causes.
  • Ability to clearly explain insights to technical and non-technical stakeholders.
  • High attention to detail and ownership of data accuracy and outcomes.

Responsibilities

  • Analyze the end-to-end demand generation funnel for Intuit’s Mid-Market business, from lead creation through routing, acceptance, and downstream outcomes.
  • Identify funnel leakage, drop-offs, and inefficiencies, and quantify the business impact of gaps in process, execution, or data.
  • Analyze lead routing and disposition to ensure leads are correctly assigned, tracked, and followed through to resolution.
  • Develop and maintain reporting and dashboards showing funnel health, conversion rates, velocity, and lead outcomes.
  • Partner with B2B Marketing, Marketing Operations, Sales Operations, and Sales teams to diagnose issues, validate findings, and recommend corrective actions.
  • Analyze trends over time to identify emerging risks, opportunities, and shifts in lead behavior or performance.
  • Ensure data integrity across marketing automation and CRM systems, and proactively flag discrepancies, data loss, or process breakdowns.
  • Translate analyses into actionable insights and executive-ready narratives that inform prioritization and decision-making.
  • Support experimentation and optimization by measuring the impact of campaigns, routing logic changes, and process improvements.

About the Company

Intuit

Tax, accounting, and personal-finance software

Intuit provides financial technology tools for consumers and small businesses. Its main products are TurboTax for tax preparation, QuickBooks for accounting, and Mint for personal finance management. These tools typically operate on a subscription basis or behind transaction fees, with features that help users file taxes, track income and expenses, and manage budget and goals. The software ecosystem is designed to connect tax, accounting, and personal finance in one place, improving workflows for individuals, freelancers, and small business owners. Security is a priority, with measures like multi-factor authentication and anti-fraud protections to protect user data. Intuit’s goal is to help people achieve financial well-being by educating users and delivering easy-to-use, reliable financial software across different needs and customer segments.

Company size
10,001+
Company stage
IPO
Headquarters
Mountain View, CA
Founded
1983

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