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Everfit

Subscription-based platform for trainers and studios

Product Manager - Payments

Product ManagementPosted on Nov 10
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • Have 3–5+ years as a product manager directly owning payments, billing, payouts, or fraud systems at a SaaS or marketplace company, with accountability for money movement rather than payments-adjacent analytics.
  • Have hands-on experience with payment infrastructure, including processors and orchestration such as Stripe, Adyen, or Braintree; chargebacks and disputes; reconciliation; PCI scope; and KYC/onboarding flows.
  • Have experience in a two-sided or business-in-a-box environment, including understanding payouts to sellers or suppliers rather than only consumer checkout.
  • Have a track record of specifically moving payments metrics such as conversion, authorization rates, payout reliability, fraud loss, or billing churn.
  • Demonstrate a high bar for user experience in high-stakes moments, including checkout, failed payments, and refunds.

Responsibilities

  • Own the product roadmap for payments, fraud, and billing across the B2B2C product and marketplace.
  • Design and optimize the full transaction lifecycle, from registration through checkout, settlement, and coach payout.
  • Drive key metrics, including checkout conversion, payout reliability, fraud and dispute rates, and involuntary churn from billing failures.
  • Partner with engineering, design, and marketing to ship quickly and responsibly.
  • Talk to coaches and clients weekly to understand edge cases and build for scale.
  • Build for a global user base with multi-currency support, local payment methods, and cross-border payouts.
  • Identify opportunities for AI to automate payment workflows, fraud detection, dispute handling, and billing recovery, and ship those solutions.

Desired Qualifications

  • Have a genuine connection to fitness or wellness, such as being an athlete, gym regular, coach, or someone who has experienced the problem the coaches solve.
  • Have experience with global or cross-border payments and local payment methods.
  • Use AI fluently in your own workflow and be curious about AI in payments.
  • Have startup or hypergrowth experience, operate like an owner, and be comfortable working in Figma, Jira, Confluence, analytics tools, or QA.

About the Company

Everfit

Subscription-based platform for trainers and studios

Everfit is a digital platform for personal trainers and fitness businesses to manage and grow their operations. It lets trainers create and deliver custom training programs, track client progress, and communicate with clients in real time. The platform works across iOS, Android, and web, and is available as a subscription service with a free trial that allows training up to 50 clients without a credit card. It also supports branding and community building, letting trainers customize their brand, organize quick links, and run private forums to motivate clients. Compared to competitors, Everfit bundles training program creation, client management, real-time communication, and brand-building tools in one place, and targets both individual trainers and studios. Its goal is to provide a reliable, multi-device platform that helps fitness professionals manage clients, grow their business, and build a loyal community.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
2019

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