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TaskUs

BPO providing end-to-end customer experience management

Logistics Coordinator

Logistics & TransportationPosted on Nov 12
Full-time$40k - $45k /yr

About the Job

Responsibilities

  • Target site bookings four weeks in advance.
  • Validate headcount, equipment, power, and host approvals, including overnight stays and commercial collection use.
  • Maintain a master Airbnb Location Tracker and create a Drive folder for each site.
  • Own host communication and damage-escalation workflows.
  • Prepare equipment, including Starlink devices, virtual reality sets, gloves, props, and chargers, one day before move-in.
  • Conduct a pre-move video and photo walkthrough before unpacking.
  • Deliver gear within the approved access window.
  • Pack and unpack props at all short-term rental locations, ensuring that only TaskUs-owned property is removed from rentals.
  • Conduct check-in and check-out inspections and verify inventory during pickup and return.
  • Use the corporate card to purchase urgent short-term rental props or non-procurement items, retain receipts, and log expenses and inventory.
  • Set up Starlink routers, perform network verification with help from IT, and set up collection areas.
  • Share the move plan with the Logistics Specialist before dispatch.
  • Own communication with movers and ensure they remove only TaskUs property from short-term rental locations.
  • Provide confirmed site details to scheduling before Friday publishing.
  • Hand over fully charged hardware inventory to the site team lead and obtain a signed receipt.
  • Upload move-in and move-out condition documentation to the site Drive folder before setup.

About the Company

TaskUs

BPO providing end-to-end customer experience management

TaskUs provides end-to-end customer experience management (CXM) through business process outsourcing (BPO) services. It handles a range of client operations, primarily customer service tasks, for customers in software, telecommunications, and other industries. TaskUs runs these processes for clients, employing staff who deliver service through scalable, flexible operations. Revenue comes from charging clients for services, on a per-project basis or via long-term contracts, and the company also offers advisory services supported by a resilient operating framework to help clients improve their CX programs. What sets TaskUs apart is its emphasis on employee culture and a responsive, flexible partnership aligned with client needs, enabling high-quality service and adaptability in a competitive market. The company’s goal is to help clients enhance their customer experience at scale by providing reliable CXM execution paired with strategic guidance.

Company size
10,001+
Company stage
IPO
Headquarters
New Braunfels, TX
Founded
2008

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