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Otter Co-op

Community-owned cooperative operating diverse retail

Grocery Associate

Part-Time
CA$18.25 - CA$21.15/hr+ Annual bonus
Entry
Abbotsford, BC, Canada
In PersonMay occasionally require travel to and work at other locations.
RetailMerchandising

About the job

Requirements
  • Grocery clerk or retail experience is an asset.
  • Must have math skills and basic computer skills.
  • Must be able to work in a busy work environment.
  • Must be committed to a safe working environment.
  • Must be able to perform physical duties, including lifting, pushing, and pulling up to 50 pounds.
  • Ideal candidates have open availability for varied shifts seven days a week, including early mornings, afternoons, and evenings.
  • Must have reliable transportation because buses are not available for all shift times.
Responsibilities
  • Assist in organizing and directing department activities and operations.
  • Serve guests courteously and efficiently by identifying their needs and helping them make purchases.
  • Escort customers to the appropriate aisle or shelf to assist with purchasing decisions.
  • Keep the store clean, safe, and orderly.
  • Stock and replace products to prevent damage and keep shelves stocked with fresh products.
  • Prepare store displays and ensure products are accurately labelled.
  • Order out-of-stock products.
  • Process customer orders and payments.
  • Discard expired items and place near-expiry items on special promotions.
  • Perform other duties as assigned.
  • Contribute to the team in living the corporate values of Integrity, Community, and Excellence.
Desired Qualifications
  • Excellent attention to detail.
  • Excellent communication, people, and customer service skills.

About the company

Otter Co-op runs a network of groceries, liquor stores, feed mills, fuel facilities, and hospitality venues as a locally owned cooperative serving the Lower Mainland, Fraser Valley, and BC Interior since 1922. It operates through a member-owned model that manages diverse formats under one umbrella to supply everyday needs, including groceries, liquor, fuel, animal feed, and dining experiences. Unlike single-format retailers, Otter Co-op combines food, fuel, liquor, and hospitality with a strong local presence and long history focused on community wellbeing. Its goal is to be a trusted local partner by providing convenient access to daily essentials, supporting local jobs and economy, and reflecting a home-like, community-centric ethos with the motto “You’re at Home Here.”

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Langley, Canada

Founded

N/A

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Simplify's Take

What believers are saying

  • Otter Co-op returned to $2.672 million net earnings in 2025 after a $5.1 million loss.
  • Total sales reached $471.8 million in 2025, supporting scale and member reinvestment.
  • RibFest Langley renewed through 2026, highlighting durable community reach and recurring visibility.

What critics are saying

  • Langley councillor Rob Rindt sued Otter Co-op on June 5, 2026, over injury allegations.
  • Indeed reviews cited 20-plus layoffs from restructuring, signaling operational churn and morale damage.
  • If fuel margins weaken again, 2025's $1,033,000 patronage pool disappears fast.

What makes Otter Co-op unique

  • Otter Co-op combines grocery, fuel, liquor, pharmacy, feed, and bulk petroleum across B.C.
  • Its Co-op Essentials format opened in Cloverdale, expanding a local food-store pilot with FCL.
  • Angry Otter Liquor and community sponsorships reinforce regional brand loyalty, not just price.

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Benefits

  • Employee Discounts
  • Tuition Reimbursement
  • Professional Development Budget
  • Performance Bonus

Company News

Black Press Media
May 4th, 2026
Otter Co-Op, Angry Otter Liquor continue Langley RibFest support.

Otter Co-Op, Angry Otter Liquor continue Langley RibFest support. Published 2:00 pm Monday, May 4, 2026 Otter Co-Op Sean Weatherly, Allison MacAllister, and Lauren MacAllister were present for the 2024 Langley RibFest. The Co-op has once again agreed to be the title sponsor for the annual three-day charity food festival in Langley. (Black Press Media files) Otter Co-Op and Angry Otter Liquor have renewed their commitment to the Langley community through a three-year title sponsorship of RibFest Langley, extending a partnership that now spans almost a decade. The agreement covers this year's festival, planned for Aug. 14 to 16, and reinforces the organizations' long-standing role in supporting one of the region's most popular summer events. "Community is at the heart of everything we do at Otter Co-op and Angry Otter Liquor, and we're proud to continue our partnership with Langley RibFest," said CEO Jack Nicholson. The Co-Op has served as title sponsor for the past three years and has supported the festival since 2018, when Angry Otter Liquor stores first took on a Beer Garden sponsorship. "The Rotary Clubs of Langley are proud and deeply grateful for the continued partnership of Otter Co-op and Angry Otter Liquor as Ribfest's title sponsors," said Michael Bolu, Co-Chair of Ribfest Langley. "Their support is vital in keeping the event accessible to all while helping us raise essential funds for local charities." Bolu added that the sponsorship helps maintain affordable access to the event while supporting fundraising efforts for community programs and Rotary service initiatives. RibFest Langley is organized by the Rotary Clubs of Langley and has grown into a major summer attraction in the Fraser Valley, drawing visitors from across the Lower Mainland. Last year's event welcomed more than 47,000 attendees and raised $155,844 for local organizations and Rotary-supported service projects. The renewed multi-year commitment provides stability for the festival as it continues to grow. "We are proud to support an event that brings people together and gives back so significantly to our local Rotary service clubs and charities," said Nicholson. This year's RibFest is expected to draw about 50,000 people, said co-chair of RibFest Langley Rick Davis. "Whether it is great food and beverages, outstanding live music, or sports and interactive attractions there is something for everyone," he said. The festival features live entertainment, award-winning rib vendors, a wide selection of food and beverages, and a dedicated kids' zone, offering activities and entertainment for all ages. People can find more information about the event at www.ribfestlangley.com.

Black Press Media
Jun 14th, 2024
Otter Co-op opens grocery store in Cloverdale

Otter Co-op opens grocery store in Cloverdale.