DLR Group

Employee-owned architecture and engineering firm

Business Development Leader - Hospitality

Account ExecutiveConfirmed live in the last 24 hours

Full-time

About the Job

Requirements

Bring A/E/C or relevant hospitality industry experience to identify, research, and qualify pursuit leads for full-scale, lifestyle, and luxury projects.
Build rapport and effective relationships internally and externally.
Reach out to prospects with resilience, urgency, consistency, and attention to deadlines.
Represent the firm professionally, with attention to detail in marketing materials and communications.
Accept feedback and constructive criticism and demonstrate commitment to continuous learning.
Prioritize and manage multiple tasks efficiently, and work effectively both independently and collaboratively.
Work independently with minimal supervision and learn the firm’s practices, services, and goals.
10+ years of relevant business development and/or sales experience within A/E/C, Design, or other relevant industries is preferred.
Proficiency with Microsoft Office products and experience using customer relationship management software are preferred.
Involvement in community industry organizations is preferred.
Strong oral and written communication, meeting facilitation, and presentation skills are preferred.

Responsibilities

Identify, research, and qualify pursuit leads across multiple channels, engaging stakeholders for full-scale, lifestyle, and luxury projects.
Focus business development efforts on Lifestyle, Upper Upscale, Full Service, and Luxury brands and developers.
Collaborate with design discipline teams, including Interiors, to deliver integrated, client-focused solutions across pursuit and project delivery phases.
Cultivate and manage long-term client relationships, maintaining engagement with current and former clients alongside the Hospitality Team.
Develop and maintain a pipeline of qualified opportunities, leading and driving business development efforts.
Engage in industry organizations and committees, and build familiarity with the firm’s portfolio, experts, design ethos, and regional and national hospitality trends.
Collaborate on sector marketing strategies and annual business planning, driving return on investment and reducing Random Acts of Marketing.
Meet or exceed growth and fee targets in coordination with the Hospitality Team.
Attend industry conferences and assist with logistics, registrations, and collateral.
Prepare business development reports, lead weekly strategy meetings, and maintain the customer relationship management system and business development tracking report.
Coordinate with the Marketing Team on requests for qualifications and proposals, review proposals, and assist with interview logistics and attendance as needed.

Desired Qualifications

Bachelor’s degree.
10+ years of relevant business development and/or sales experience within the A/E/C, Design, or other relevant industries.
Proficiency with Microsoft Office products and experience utilizing customer relationship management software.
Involvement in community industry organizations.
Strong oral and written communication, meeting facilitation, and presentation skills.

DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you’re in the right place.

We have an opening for a Business Development Leader to support our Hospitality sector. Join our team out of any of our U.S. office locations!

Position Summary:

We are seeking a motivated Business Development Leader to drive growth in our Hospitality Sector. This role is perfect for someone who thrives on identifying key decision-makers and building strong, lasting relationships, while collaborating closely with a talented team of designers and leveraging a robust industry network.

The ideal candidate is socially fearless, entrepreneurial, and ready to lead initiatives to uncover new opportunities, while also nurturing existing client relationships alongside Regional Sector Leaders, Client and Design Leaders, our National Hospitality Business Development Team as well as our Hospitality Global Sector Leader. Join our employee-owned firm and be part of a culture that values diverse design voices and a passion for impactful work both locally and globally.

The successful candidate will:

Bring A/E/C or relevant hospitality industry experience to identify, research, and qualify pursuit leads for full-scale, lifestyle, and luxury projects, engaging stakeholders across multiple channels
Focus on Lifestyle, Upper Upscale, Full Service and Luxury brands and developers
Collaborate closely with other design discipline teams (such as Interiors) to deliver integrated, client-focused solutions across all phases of pursuit and project delivery
Cultivate and manage long-term client relationships, partnering with the Hospitality Team to maintain engagement with current and former clients
Develop and maintain a robust pipeline of qualified opportunities, leading and driving business development efforts.
Actively engage in industry organizations and committees while gaining familiarity with DLR Group’s portfolio, experts, design ethos, and regional and national hospitality trends
Collaborate on sector marketing strategies and annual business planning, driving ROI and reducing Random Acts of Marketing (RAM)
Meet or exceed growth and fee targets in coordination with the Hospitality Team
Attend and assist in the coordination of industry conferences, handling logistics, registrations, and collateral
Prepare Business Development Reports, lead weekly strategy meetings, and maintain CRM and BD Tracking Report
Coordinate with our Marketing Team for RFQ/P responses, review proposals, and assist with interview logistics, attending as needed

Required Qualifications:

Interpersonal Skills: Outgoing and personable, adept at quickly building rapport and effective relationships, both internally and externally
Tenacity & Resilience: Enthusiastic about reaching out to prospects and resilient in facing rejection, with a strong sense of urgency and consistency in meeting deadlines
Professional Demeanor: Polished and capable of representing the firm at all levels, with a keen attention to detail, especially in marketing materials and communications
Receptive & Eager Learner: Open to feedback and constructive criticism, demonstrating a commitment to continuous learning
Organizational & Collaborative Skills: Excellent at prioritizing and managing multiple tasks efficiently; comfortable in both leadership and team-player roles with diverse personalities
Self-Starter & Knowledgeable: Motivated to work independently with minimal supervision, committed to understanding the firm’s practices, services, and goals.

Preferred Qualifications:

Bachelor’s degree
10+ years of relevant business development experience and/or sales experience within the A/E/C, Design, or other relevant industries.
Proficiency with Microsoft Office products and experience utilizing CRM software
Involvement in community industry organizations
Strong oral, written communication, meeting facilitation, and presentation skills

Our comprehensive Benefits at DLR Group include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401(k) plan, employee stock ownership, and bonus opportunities. Compensation considerations are based on location, experience, and skills. The suggested pay range for this position is:

Pay Range

$110,880—$177,320 USD

DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects.

We are 100% employee-owned: every employee is literally invested in our clients’ success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment.

Through our values – commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork – we elevate the human experience through design, together.

DLR Group follows a four-day in-office work model, with employees having the flexibility to work somewhere other than the office on Fridays.

We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.

Pay Range 110880 - 177320 USD

About the Company

DLR Group

Employee-owned architecture and engineering firm

DLR Group is an integrated design firm providing architecture, engineering, interior design, and planning services for sectors including healthcare, education, workplace, and civic infrastructure. Its offerings extend to specialty services such as landscape architecture, lighting design, acoustics, and audiovisual systems. What sets DLR Group apart is its 100% employee-ownership model, aligning every team member's incentives with client outcomes. The goal is to elevate the human experience through design that strengthens resilient communities.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Minneapolis, MN
Founded: 1966

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