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Phoenix Senior Living

Senior housing operator with memory care

Facilities Director

Full-Time
$20 - $22/hr
Expert
Beaufort, SC, USA
In Person
Facilities OperationsFacilities Management

About the job

Requirements
  • A high school diploma or GED is required.
  • Two years of supervisory and management experience, including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling.
  • Three years of facilities experience demonstrating extensive knowledge of HVAC, plumbing, electrical, mechanical systems, and code compliance.
  • A valid driver's license if applicable.
  • Certification may be required depending on the state.
  • Understanding of infection control procedures.
  • Extensive knowledge of fire and life safety regulations and Occupational Safety and Health Administration regulations.
  • Ability to multitask and manage stress.
  • Understanding of and commitment to the assisted living philosophy.
  • Ability to work weekends, evenings, and flexible hours, and availability during peak service delivery days and times.
  • Ability to delegate assignments to individuals based on their skills, roles, and interests.
  • Written and verbal communication skills sufficient to facilitate small group presentations.
  • Tact and a helpful attitude in a customer service-oriented environment.
Responsibilities
  • Plan, organize, develop, and lead facilities management operations, which may include maintenance, housekeeping, laundry, and security, in accordance with applicable laws and Phoenix standards, guidelines, and regulations.
  • Oversee minor repairs, including replacing faucet washers and spindles; repairing faulty window latches and broken toilet tank handles; unclogging toilets and drains; changing light bulbs; tightening hinges and door mechanisms; and diagnosing and repairing standalone Saflok door lock units, including battery replacement and general maintenance.
  • Respond to building emergencies and direct others according to the situation.
  • Serve as liaison between the Executive Director and external vendors.
  • Monitor and evaluate maintenance log requests to ensure timely responses.
  • Monitor and periodically inspect the building façade for damage and needed repairs.
  • Coordinate consultants, contractors, and Phoenix resources to complete large-scale projects.
  • Oversee touch-up painting, furniture refinishing and moving, and transportation of excess materials to appropriate disposal sites.
  • Oversee and monitor the HVAC system to maintain air quality and comfortable temperatures throughout the community.
  • Oversee tests and scheduled inspections of the fire protection system and maintain proper documentation.
  • Review monthly financial statements and implement action plans to address deficiencies.
  • Process and submit monthly expenses and budget data on time in accordance with Phoenix policies and internal business controls.
  • Support the Regional Director of Facilities by providing technical training to other communities as requested.
  • Train associates on the location and operation of utility shut-offs, emergency response protocols, safe chemical handling and usage, and applicable housekeeping, laundry, and security procedures.
  • Manage the department, including recruiting, hiring, training, coaching, and disciplining associates.
  • Review timekeeping practices and payroll reports daily to ensure all hours worked are recorded and paid appropriately.
  • Attend regular meetings, including stand-up, crossover, department director, Town Hall, and Quality Improvement meetings, and other meetings as directed by the Executive Director.
Desired Qualifications
  • Experience maintaining water heat source pumps is preferred.

About the company

Phoenix Senior Living develops, owns, and operates senior housing communities in the Southeastern United States. Its portfolio includes independent living, assisted living, memory care, skilled nursing, and respite care, and the company grows by developing, acquiring, and managing properties. Residents pay for housing and levels of care, and the company uses an entrepreneurial support model that lets each community run like its own small business, tailored to local markets. Technology such as PalCare nurse calls and Paylocity for HR helps deliver care and run operations more efficiently. Compared with competitors, Phoenix emphasizes personalized, resident-focused care, a sense of community, and brand experimentation (for example, The Hammocks, a blend of active adult and independent living) to meet local demand. Its goal is to expand its growing portfolio across multiple states while maintaining individualized care and community-focused services.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Roswell, Georgia

Founded

2014

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Simplify's Take

What believers are saying

  • Phoenix Senior Living added five communities between February and March 2026.
  • The company won Argentum’s 2025 Best of the Best Award for the Legacy Project.
  • Scott Lindsay joined in May 2026 to improve business optimization and compliance execution.

What critics are saying

  • Revelio Labs showed headcount at 531 in March 2026, down from 589 in 2023.
  • Managing 55 communities across 10 states strains standards, recruiting, and local accountability by 2026.
  • A severe safety or staffing lapse at one flagship could damage referrals and trigger contract losses.

What makes Phoenix Senior Living unique

  • Phoenix Senior Living ranked No. 44 nationally on Argentum’s 2026 provider list.
  • It runs 55 Southeast communities and adds management contracts quickly in 2026.
  • Its July 2026 AI fall-detection rollout and AI concierge signal unusual operational experimentation.

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Benefits

  • Health Insurance
  • Paid Vacation
  • Flexible Work Hours
  • Remote Work Options
  • 401(k) Retirement Plan
  • Stock Options
  • Wellness Program
  • Mental Health Support
  • Conference Attendance Budget
  • Family Planning Benefits
  • Fertility Treatment Support
  • Professional Development Budget