C

Caterpillar

Makes heavy machinery, engines and gas turbines

Identity and Access Management Senior IT Analyst

Security Engineering & ArchitectureConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, India

About the Job

Requirements

  • A bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field is required.
  • At least 7 years of experience in Identity and Access Management, Information Security, or Cybersecurity is required.
  • Strong knowledge of Identity Governance and Administration, user lifecycle management, access certifications and reviews, role-based access control, segregation of duties, privileged access management, Active Directory, Microsoft Entra ID, single sign-on, multi-factor authentication, federation, and directory services is required.
  • Experience supporting IAM operations within enterprise environments is required.
  • Strong analytical, troubleshooting, and problem-solving skills are required.
  • Ability to manage multiple priorities and work independently is required.
  • The position requires working onsite in the office five days a week.
  • The required shift is 6:00 p.m. to 3:00 a.m. India Standard Time.

Responsibilities

  • Execute day-to-day identity and access management activities, including user provisioning and deprovisioning, joiner-mover-leaver processes, access requests and approvals, role assignments and access modifications, privileged access administration, and identity lifecycle management.
  • Process access requests accurately and within established service levels.
  • Investigate and resolve IAM-related incidents, escalations, and access issues.
  • Perform root cause analysis and recommend corrective actions for recurring issues.
  • Maintain accurate documentation of access management activities and procedures.
  • Support access certification campaigns and periodic access reviews.
  • Validate user access against approved business requirements and security policies.
  • Assist with segregation of duties reviews and remediation activities.
  • Support internal and external audits by providing access-control evidence and documentation.
  • Ensure adherence to regulatory, compliance, and cybersecurity requirements.
  • Identify control weaknesses and recommend process improvements.
  • Administer and provide operational support for IAM platforms and technologies.
  • Support configuration, maintenance, and troubleshooting of identity governance and administration solutions, Active Directory and Microsoft Entra ID, privileged access management systems, single sign-on, multi-factor authentication, and directory and federation services.
  • Collaborate with application teams to onboard applications into IAM platforms.
  • Support system integrations, role-based access models, and workflow enhancements.
  • Participate in IAM system upgrades, testing, and implementation activities.
  • Identify opportunities to improve access management processes and operational efficiency.
  • Assist in developing and implementing automation solutions to reduce manual effort.
  • Support IAM transformation and modernization initiatives.
  • Contribute to operational procedures, knowledge articles, and training materials.
  • Participate in establishing and tracking IAM operational metrics and key performance indicators.
  • Work with business units, human resources, IT teams, application owners, and cybersecurity teams.
  • Provide guidance to end users on access management procedures and requirements.
  • Communicate operational issues, risks, and recommendations to IAM leadership.
  • Support access governance awareness and adoption across the organization.

Desired Qualifications

  • Certifications such as SC-300 (Microsoft Identity and Access Administrator), Security+, CISM, CIAM, or SailPoint or Saviynt certifications are preferred.
  • Hands-on experience with SailPoint, Saviynt, CyberArk, Microsoft Entra ID, Okta, Ping Identity, or BeyondTrust is preferred.
  • Experience supporting audit, risk, and compliance initiatives is preferred.
  • Experience with IAM process automation and workflow development is preferred.
  • Experience in large global enterprise environments is preferred.
  • Extensive experience with core application systems, including managing application-related issues and client implications, evaluating interfaces and interdependencies, explaining application features and benefits to business units, implementing enhancements, tracking data flows, and planning enhancement, conversion, and retirement strategies.
  • Extensive experience with problem-solving approaches, tools, and techniques, including capturing lessons learned, organizing problem-solving efforts, selecting appropriate approaches, contributing to standard practices, synthesizing information, and resolving critical or wide-impact problems.
  • Extensive experience with application design and architecture, including translating requirements into design specifications, designing complex architectures, selecting and integrating patterns, components, technologies, and tools, leading design reviews, troubleshooting design issues, and preparing technical design documents.
  • Working knowledge of application implementation, including tracking application quality and effectiveness issues, researching software benefits and drawbacks, drafting usage guidance, supporting end users, and implementing applications under management supervision.
  • Extensive experience with requirements analysis, including recording requirements, completing analysis deliverables, using requirements-analysis tools and services, producing functional and information-requirement models, training others on walkthroughs and quality reviews, and using automated diagramming tools for traceability.
  • Extensive experience with system and technology integration, including designing and developing application or technology interfaces, documenting integration practices, identifying and quantifying risks, delivering training, discussing integration issues, and advising on cross-technology integration.
  • Extensive experience with system testing, including verifying transaction flows, evaluating interoperability, supervising testing of complex distributed applications, designing processes to maintain requirements, coaching end users on test data and scenarios, and managing test plans.
  • Working knowledge of technical troubleshooting, including resolving hardware, software, and application problems; using vendor diagnostic tools; handling product and compatibility calls; analyzing code, logs, and systems; and documenting technical problems and resolutions.

About the Company

Caterpillar

Makes heavy machinery, engines and gas turbines

Caterpillar makes construction and mining machines, diesel and natural gas engines, industrial gas turbines and locomotives for contractors, mines, energy companies and data center builders. It is the world's largest maker of construction and mining equipment, and its yellow Cat bulldozers and excavators work in nearly every country. Customers buy or rent machines through independent Cat dealers, while its engines and turbines generate electricity and push natural gas through pipelines. Caterpillar earns money from equipment sales and from the parts and repairs that dealers supply over a machine's working life. It was formed in 1925 when California's Holt and Best tractor companies merged, and it is based in Irving, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Irving, TX
Founded
1925

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