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Cermati.com

Financial product marketplace and application service

Administrative Operations

Administrative SupportConfirmed live in the last 24 hours
Full-timeJakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

  • Have at least a D3 education credential.
  • Have experience in an administrative field; fresh graduates are also welcome to apply.
  • Be proficient in Microsoft Excel, Google Sheets, and Google Docs.
  • Be able to communicate effectively.

Responsibilities

  • Manage complaints received by Indodana and forward them to the relevant agency, then follow up on responses that have not yet been received.
  • Verify the completeness of agency data and prepare daily compilations and summaries of that data.
  • Verify daily payments to agencies.
  • Prepare routine operational reports.

About the Company

Cermati.com

Financial product marketplace and application service

Cermati operates a financial e-commerce platform in Indonesia that lets users research, compare, and apply for financial products such as credit cards, loans, mortgages, auto loans, savings accounts, insurance, and bill payments. It aggregates product information from banks and financial institutions into a standardized format and guides, and sometimes processes, applications on behalf of partners, earning commissions from successful applications. The service differentiates itself by offering free access, a wide product catalog, and handling parts of the application and documentation flow to speed up approvals, turning a simple comparison site into an integrated fintech marketplace. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for people who are online but historically underserved by formal finance.

Company size
501-1,000
Company stage
Series A
Total funding
$1.9M
Headquarters
Jakarta, Indonesia
Founded
2015

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