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Fielmann

Sells eyewear and hearing care through stores

Quereinsteiger Augenoptik

Retail SalesConfirmed live in the last 24 hours
Full-timeRoth, GermanyIn-person

About the Job

Requirements

  • Previous experience in customer consulting, ideally in retail sales or a similar customer-service role.
  • An empathetic, approachable manner that helps create a trusting atmosphere for customers.
  • Interest in fashion and current trends, with the ability to apply that awareness in customer consultations.
  • Ability to work independently and collaboratively as part of a team, and to take responsibility.

Responsibilities

  • Advise customers by combining empathy with newly acquired professional knowledge, guiding them through the process of choosing glasses.
  • Support customers in selecting suitable lenses and fashionable frames, and ensure that each pair of glasses fits properly and feels comfortable.
  • Use modern technology to bring precision to the consultation process and help deliver a high-quality visual experience.
  • Attend to organizational tasks and help ensure that the customer consultation process runs smoothly.

About the Company

Fielmann

Sells eyewear and hearing care through stores

Fielmann sells prescription glasses, sunglasses, contact lenses and hearing aids through stores and online shops, alongside primary eye-care services. Its network spans Europe and the United States under the Fielmann name and brands including Shopko Optical, SVS Vision and Optika Claus. The group designs and manufactures optical products, fits prescription lenses for customers and combines hearing-aid services with optical retail. Customers pay for products and care through direct sales, and in-house production helps remove intermediaries. Fielmann began when Guenther Fielmann opened his first optical store in Cuxhaven in 1972; the family-controlled listed group is headquartered in Hamburg, Germany.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Hamburg, Germany
Founded
1972

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