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Macy's

Retail fashion and home goods retailer

Executive Development Program - Store Management

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeWalnut Creek, CA, USA

About the Job

Requirements

  • Candidates are encouraged to have a bachelor's degree; a minimum 3.0 GPA is required.
  • Ability to perform heavy lifting, constant movement, periods stationary for at least two consecutive hours, reaching with arms and hands, lifting at least 30 pounds, stooping, kneeling, crouching, and climbing ladders; the role may require reaching above eye level. Close vision, color vision, depth perception, and focus adjustment are required.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays, according to department and company needs.
  • Ability to inspire, coach, and develop colleagues to deliver results and grow in their roles.
  • Ability to deliver customer experiences that build loyalty.
  • Strong interpersonal, verbal, and written communication skills, with the ability to engage associates, customers, and business partners.
  • Ability to identify issues, make sound decisions, and drive performance through others.
  • Ability to adapt to a fast-paced environment and changing circumstances.
  • Ability to manage multiple priorities, deadlines, and details while maintaining a big-picture focus.
  • Proactive ownership, initiative, and willingness to seek growth opportunities and contribute to the success of the store and team.

Responsibilities

  • Build foundational skills in customer service, team leadership, and sales to increase customer loyalty, create shopping experiences, and develop colleagues.
  • Coach and develop a team of 10–20 associates, fostering a customer-focused environment.
  • Drive sales and profit by hiring and developing talent, managing daily store operations, and empowering the team to deliver on the service promise.
  • Analyze business trends and partner with the team to make decisions that drive sales growth.
  • Learn store operations and merchandising, including receiving product and ensuring it is floor-ready.
  • Lead merchandise movement, setup, and visual execution for the store.
  • Partner on planning and executing merchandising initiatives that drive business performance.
  • Exceed sales goals by developing and executing strategies and identifying growth opportunities.
  • Ensure accurate promotional execution, including visual signage, key item placement, and seasonal fashion trend statements.
  • Gain experience with human resources and talent management functions, including interviewing, hiring, staffing, and scheduling, to support store operations.
  • Develop expertise in customer service, operations, and leadership while preparing for a leadership role.
  • Lead essential activities and colleagues that support At Your Service and store processes critical to operational success.
  • Manage store administrative functions, including budgets and cash office operations.
  • Foster an environment of acceptance and respect and strengthen relationships with colleagues, customers, and communities.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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