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LOFT Community Services

Supports housing and mental health services

Personal Support Worker

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeToronto, ON, CanadaCA$53.8k - CA$55.1k /yr

About the Job

Requirements

  • Post-secondary education in Human Services or a related field, such as a Personal Support Worker certificate or Gerontology diploma.
  • Experience supporting seniors and vulnerable populations, including individuals with cognitive and mental health needs.
  • Knowledge of medication administration, health conditions, and psychiatric care.
  • Current First Aid and CPR certification.
  • Strong skills in assessment, problem-solving, and crisis intervention.
  • Ability to engage clients in a positive, respectful, and supportive manner.
  • Ability to work collaboratively within a multidisciplinary team.
  • Effective verbal and written communication skills.
  • Demonstrated creativity, flexibility, and adaptability.
  • Proficiency with basic computer applications.
  • Physically able to perform demanding body mechanics, including lifting and transferring.
  • A satisfactory vulnerable sector check is required.

Responsibilities

  • Provide support for clients’ physical and mental health needs, including medication reminders, health monitoring, and coordination with healthcare professionals.
  • Assist clients with personal care, hygiene, mobility, meal preparation, and maintaining a clean, safe, and comfortable living environment.
  • Build respectful relationships that promote dignity, independence, and participation in daily, social, and recreational activities.
  • Assist clients in managing behavioural and cognitive challenges by offering guidance, reassurance, and companionship.
  • Maintain a safe environment by following health and safety procedures, responding to emergencies, and reporting incidents appropriately.
  • Follow established medication protocols, support self-administration programs, and collaborate with healthcare providers to ensure safe practices.
  • Maintain accurate care records, participate in care planning, and communicate with the interdisciplinary team.
  • Assist with program activities and transportation for client outings, and support day-to-day operations, including basic administrative tasks when required.
  • Work rotating shifts, provide coverage as needed, and support program operations during the absence of senior staff.
  • Perform additional responsibilities assigned by the Program Manager or designated supervisor to support program operations and continuity of care.

Desired Qualifications

  • Experience coordinating social and recreational activities is an asset.
  • A valid Ontario driver’s license is preferred.

About the Company

LOFT Community Services

Supports housing and mental health services

LOFT Community Services provides housing and support for people facing mental and physical health challenges, addiction, cognitive impairment, and homelessness. It offers safe, stable housing along with practical help to regain dignity and independence. The organization runs a range of services, including supportive housing, outreach via York Region/South Simcoe’s only homeless street outreach van, and programs for recovery and integration. Unlike many peers, LOFT is one of Ontario’s largest mental health providers and the biggest housing and outreach operator in its region, enabling it to serve about 4,000 people a year with a proactive, diverse set of programs. LOFT’s goal is to reduce homelessness and empower clients to take control of their lives through recovery, independence, and sustained stability.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
1953

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