Guest Request Attendant

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Request Attendant, you’re not just delivering housekeeping items to guests – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here's what you'll do during a typical day:

• Deliver items with care: Promptly fulfill guest requests for items such as toiletries, pillows, towels, rollaways, and cribs
• Provide professional shoe care: Retrieve, clean, shine, and return guest shoes with precision and attention to detail
• Organize supplies: Maintain tidy, well-stocked housekeeping storerooms, closets, and offices to support daily operations
• Handle guest amenities: Set up and store rollaways, cribs, and other amenities to ensure readiness and cleanliness for future use