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SupportYourApp

Multilingual tech support and services

Legal Counsel (Fluent Ukrainian and English)

Legal Counsel & Legal SupportUpdated on Nov 12
Full-timeRemote in UkraineNo salary listed

About the Job

Requirements

  • A Master's degree in law is required.
  • Fluency in English and Ukrainian, including legal drafting, is required.
  • At least 2 years of professional legal experience in commercial, corporate, or technology law is required.
  • Foundational knowledge of data protection and privacy laws, such as GDPR and related regulations, is required.
  • Hands-on experience negotiating, drafting, and reviewing contracts with clients and suppliers is required.
  • Strong analytical, legal, and research skills and attention to detail are required.
  • The candidate must be goal-oriented, proactive, and comfortable working in a fast-paced, business-driven environment.

Responsibilities

  • Negotiate, draft, review, and manage commercial agreements, including Master Service Agreements, Statements of Work, Non-Disclosure Agreements, service agreements, assignment agreements, and other client- and supplier-related contracts.
  • Support contractual matters involving Ukrainian and international counterparties.
  • Conduct legal due diligence and assess legal risks related to suppliers, contractors, and business partnerships.
  • Review and manage supplier agreements to ensure compliance with company standards and business objectives.
  • Provide legal advice and support to internal stakeholders in HR, IT, Marketing, Finance, and Operations on contractual, commercial, and compliance-related matters.
  • Assist with maintaining and updating internal legal templates, policies, and contractual processes.
  • Monitor legislative and regulatory changes relevant to the business and recommend necessary updates to internal policies and contractual frameworks.
  • Collaborate with external legal advisors when needed on specialized or cross-border matters.

Desired Qualifications

  • Previous experience with international agreements and counterparties is a plus.
  • Experience working in IT, outsourcing, SaaS, or international business environments is an advantage.
  • Familiarity with GDPR, data protection, or compliance-related matters is an advantage.

About the Company

SupportYourApp

Multilingual tech support and services

SupportYourApp provides multilingual, technology-enhanced customer support for tech companies, offering 24/7 omnichannel coverage in up to 60 languages across 28 countries. It combines an in-house trained team with proprietary tools to deliver front-line and technical support, customer success, call center, back-office tasks, data annotation, and staff augmentation across phone, chat, email, and more. The company differentiates itself through a long track record (1200+ professionals, 10+ years), 230+ clients, broad language coverage, and strong security and privacy compliance (PCI DSS L3, ISO/IEC 27001:2013, GDPR, CCPA). Its goal is to help tech companies grow by providing reliable, scalable, compliant multilingual support and related services worldwide, improving customer experiences and operational efficiency.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Wilmington, DE
Founded
2010

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