Q

Qualcomm

Designs mobile chips and licenses wireless patents

Compute BSP SW Application Engineer - Customer Support, Software Applications Engineering

Systems Software EngineeringUpdated on Nov 9
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field, with 2–6 years of hands-on Windows and/or Linux BSP development experience on compute or embedded platforms; alternatively, a Master's degree in one of those fields with at least 1 year of relevant experience, or a PhD in one of those fields.
  • Experience with low-level software development, including bootloaders such as UEFI or U-Boot, device drivers, and kernel modules.
  • Proficiency in C and/or C++.
  • A solid understanding of hardware-software interaction, memory management, and platform bring-up processes.
  • Comfortable spoken and written English communication.
  • At least 1 year of academic and/or work experience with a programming language such as C, C++, Java, or Python.
  • At least 1 year of academic and/or work experience with debugging techniques.

Responsibilities

  • Drive BSP bring-up and validation on Qualcomm compute platforms in Windows and Linux environments.
  • Develop, integrate, and maintain board support packages, including bootloaders, kernel drivers, and platform firmware.
  • Collaborate with hardware, firmware, and software teams to triage and resolve platform-level stability and compatibility issues.
  • Develop and maintain automation scripts and tools for testing, log analysis, and system validation.
  • Document BSP configurations, known issues, and resolutions for internal knowledge sharing and customer engagement.
  • Provide direct post-sales technical engagement with enterprise customers, OEMs, and ODMs on compute platforms.
  • Support IT requirements, pre-test and evaluation activities, issue debugging, and issue management for enterprise and OEM customers.
  • Assist with image deployment, updates, and configuration support on customer platforms.
  • Conduct OEM platform pre-validation and engage directly with OEM and ODM technical teams.
  • Report bugs and platform issues to internal engineering teams and help drive their resolution.
  • Support documentation, tools, and training materials for customers and partners.

Desired Qualifications

  • Experience with Windows Driver development using WDK, KMDF, or UMDF, or Linux kernel driver development.
  • Familiarity with ACPI, device tree, and platform configuration for compute platforms.
  • Experience with debugging tools such as WinDbg, JTAG/T32, gdb, or serial console debugging.
  • Knowledge of UEFI/EDK2 firmware development or customization.
  • Proficiency in scripting languages such as Python, Bash, or PowerShell for test automation and log analysis.
  • Experience in customer-facing Field Application or Customer Engineering roles supporting enterprise or OEM/ODM customers.
  • Experience with application compatibility testing and IT deployment/configuration troubleshooting.
  • Familiarity with enterprise IT environments and the Windows on Snapdragon ecosystem.
  • Experience with Qualcomm Snapdragon compute platforms.
  • Exposure to virtualization, hypervisors, or multi-OS environments.

About the Company

Qualcomm

Designs mobile chips and licenses wireless patents

Qualcomm designs the Snapdragon processors and modems inside many Android phones, and it licenses its wireless patents to device makers around the world. It helped commercialize CDMA, the cellular technology behind 3G networks, and its patents cover core parts of the 4G and 5G standards that phones use to connect. The company does not run its own chip factories; contract foundries make its chips, which it sells to makers of phones, PCs, cars, and connected devices. Device makers also pay Qualcomm royalties for using its patented technology, which forms a second business alongside chip sales. Qualcomm was founded in 1985 and is based in San Diego, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Diego, CA
Founded
1985

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