Crew Lead - Residential Energy Operations

Job Description

Job Responsibilities

• Act as a subject matter expert in energy system installation, train and mentor others, possibly responsible for a group or team 
• Supervise the job site and proactively guide and train team members to ensure compliance. Attend weekly team meetings and training sessions on new products, service methodology, and safety
• Service and commission energy systems on roofs including array layout, and mount hardware based on site conditions and customers’ needs and expectations. Complete work both with a team and alone
• Proactively resolve equipment and system issues, troubleshoot and overcome obstacles onsite.  Perform routine maintenance on energy systems
• Apply advanced knowledge to improve processes and proactively review workmanship onsite. Understand productivity goals and drive team members to improve efficiency
• Collaborate with warehouse team to ensure all materials and equipment necessary for servicing is available onsite, and communicate job status to customers and leadership
• Provide an exceptional customer experience to all customers. Perform other related duties as assigned

Job Requirements

• Extensive knowledge of PV equipment, installation, service, electrical wiring, and equipment
• Experience in roof work, general construction, or carpentry preferred. Able to bend conduit unassisted
• Excellent analytical and problem-solving skills and able to work well with others in a collaborative team environment 
• Ability to read building plans and equipment manuals. Computer skills preferred 
• Ability to safely handle power tools and materials such as ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials, etc.
• Excellent customer service and strong written and verbal communication skills. Able to always maintain quality standards 
• Travel is mandatory and will vary dependent on business needs. Employees must be able to travel for up to 2 weeks at a time, several times a year, to various locations within the US.  Excellent attendance is essential for the team to achieve success. Must have compliant government issued identification for domestic air travel and/or to access certain federal facilities. Valid driver's license required