Public Awareness Program Coordinator

Colonial has provided a wide range of opportunities for job candidates who are highly qualified, skilled, motivated and team players. Employees find exciting opportunities to grow and develop their careers at a stable company which offers a generous compensation and benefits package that includes annual incentive bonuses, retirement plans, insurance coverage and a host of other features that support a happy, active, productive and rewarding life. Come to Colonial, a great place to work, where people matter most, and where safety 24/7 is paramount.

Ready to work for Colonial Pipeline Company?

Are you intrigued by the thought of being part of revolutionizing the energy industry and a new era in the pipeline industry? Do you want to be a part of a company that is obsessed with excellence in everything we do? A company growing and expanding our business that is full of opportunity? If so, we are seeking smart, safety focused, and energetic professionals to join our team to help us to the next level of excellence!

What is it that we do at Colonial Pipeline Company?

Colonial Pipeline is the largest refined products pipeline in the United States, transporting more than 100 million gallons or 2.5 million barrels per day. Colonial transports various grades of gasoline, diesel fuel, home heating oil, jet fuel, and fuels for the U.S. military through a pipeline system. Colonial transports approximately 45 percent of all fuel consumed on the East Coast, providing refined products to more than 50 million Americans.

About the Public Awareness Program Coordinator Position

We’re looking for an organized, analytical Public Awareness Program Coordinator to help advance pipeline safety awareness, regulatory compliance, and strong stakeholder relationships across Colonial Pipeline’s footprint. In this role, you will coordinate public awareness campaigns, maintain program documentation and data, support regulatory inspections, and provide meaningful performance reporting for Damage Prevention, Land Management, and other Asset Integrity programs.

The successful candidate will combine program coordination expertise with strong communication, data analysis, and relationship-building skills. You will work cross-functionally with Communications, Operations, Right of Way, Projects, emergency responders, public officials, landowners, schools, excavators, and external consultants to deliver consistent safety messaging and improve program effectiveness.

If you’re a collaborative professional who values safety, organization, continuous improvement, and public engagement, this may be the perfect opportunity for you.

What You Get to Do:

Public Awareness Program Logistics

• Coordinate logistics for public awareness safety messaging campaigns across multiple communication platforms, including tracking and documenting program activities.
• Help ensure program activities meet applicable requirements under 49 CFR Part 195.440 and API RP 1162.
• Assess program effectiveness through surveys and data analysis; identify strengths and gaps and recommend enhancements that support continuous improvement.
• Maintain program documentation in accordance with regulatory requirements and serve as a primary point of contact for Public Awareness regulatory inspections.
• Coordinate with external consultants supporting databases, mailings, meetings, and other outreach activities.

Stakeholder Engagement & Program Support

• Support cross-functional efforts to strengthen relationships with landowners, emergency responders, public officials, schools, excavators, and other critical stakeholders.
• Partner with Operations, Right of Way, Projects, Communications, and other internal teams to promote consistent pipeline safety messaging and stakeholder engagement.
• Help address stakeholder questions and concerns related to Colonial’s assets, operations, and activities.
• Provide education to internal stakeholders on the Public Awareness program database and support ongoing platform improvements.
• Ensure the Public Awareness database is maintained, regularly updated, accessible, and effective for program needs.

Data Management & Reporting

• Compile statistical and compliance reporting for Damage Prevention, Land Management, Public Awareness, Integrity Management, Tank Integrity, Corrosion Prevention, and other Asset Integrity activities.
• Support periodic departmental reports and annual system integrity and performance management reporting.
• Provide data and reporting support for risk management and analysis activities.
• Document process recommendations, outcomes, and opportunities for improvement.
• Provide ad hoc reporting and analytical support across Asset Integrity as needed.

Administrative & Business Continuity Support

• Support recurring Asset Integrity budgets, funding approvals, and related administrative needs.
• Assist with the maintenance, formatting, and approval of procedures, engineering standards, manuals, and other departmental documentation.
• Develop advanced knowledge of the Public Awareness Manager function and the Safety Management System to support business continuity when needed.
• Support emergency response activities, including training, short-term travel, and backfill responsibilities, as assigned.

Communication & Collaboration

• Communicate clearly and professionally with internal teams, external stakeholders, consultants, and regulatory representatives.
• Build productive working relationships across functions and translate program expectations into clear, actionable guidance.
• Use critical thinking, problem-solving, and sound judgment to resolve issues and support program strategy.

What You Bring to the Table:

• High school diploma or GED required.
• At least 5 years of experience in the pipeline or utility industry; 7+ years preferred.
• Experience supporting stakeholder engagement and developing positive working relationships is preferred.
• Strong program management, organization, and analytical assessment skills.
• Excellent written and verbal communication skills.
• Demonstrated critical thinking, problem-solving, and strategy development capabilities.
• Ability to communicate expectations effectively across the organization and work with both internal and external stakeholders.
• Ability to travel up to 40% of the time, including occasional field visits and short-term travel in support of program and emergency response needs.
• Commitment to consistently follow policies and procedures and demonstrate Colonial Pipeline’s values of Respect, Accountability, Integrity, Safety, and Excellence.
• Self-motivated, detail-oriented, and ready to contribute in a highly collaborative environment.

Advantages of Working at Colonial Pipeline Company:

Getting to work for a company that helps to meet our county’s energy needs and keeps us moving!

Team members who care about each other while accomplishing remarkable things. 

Highly competitive benefits – Check out Colonial’s Total Rewards  

Are you up to the challenge? What are you waiting for? Apply today!

Colonial Pipeline is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status or any other reason prohibited by federal, state or local law.

Statement to all Third-Party Agencies and Similar Organizations:

Colonial Pipeline accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Colonial Pipeline employees, hiring managers, or send to any Colonial Pipeline facility. Colonial Pipeline is not responsible for any fees or charges associated with unsolicited resumes.