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Datadog

Builds monitoring and security tools for clouds

Senior Product Manager - Chat, Video, And Collaboration Integrations

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$192k - $240k /yrIn-person

About the Job

Requirements

  • At least 5 years of product management experience shipping technical business-to-business software-as-a-service products, including ownership of a product area with multiple engineering teams.
  • Deep experience with integrations, platforms, or developer-facing application programming interfaces, ideally on chat or collaboration surfaces such as Slack and Microsoft Teams, or information technology service management and work-management systems such as ServiceNow and Jira.
  • A track record of driving roadmaps across organizational boundaries and aligning stakeholders with competing needs while maintaining speed and focus.
  • Experience working with strategic technology partners, or a clear point of view on building partner relationships that advance a product.
  • Strong technical depth to work through webhooks, synchronization models, authentication, rate limits, and artificial intelligence/large language model trade-offs with engineers; coding is not required.
  • Understanding of how large organizations run information technology operations and experience designing for their complexity without sacrificing simplicity for other users.
  • Experience or genuine interest in developer platforms, observability, incident response, information technology service management, or artificial-intelligence-assisted and agentic product experiences.
  • Ability to present to executives, customers, and partner leadership, both on stage and in working sessions.
  • A bias for action in ambiguous situations.

Responsibilities

  • Own the end-to-end strategy and roadmap for Datadog's chat, video, and collaboration integrations, including Slack, Microsoft Teams, Google Chat, Zoom, Google Meet, ServiceNow, and Jira.
  • Build integrations as a platform by developing frameworks, application programming interfaces, and guidelines that enable Datadog product teams to deliver chat, video, and collaboration experiences without starting from scratch.
  • Standardize bi-directional synchronization of Datadog issues and tickets across external work-management systems such as ServiceNow and Jira.
  • Integrate artificial-intelligence capabilities across collaboration tools using real-time contextual data from chats, meetings, and tickets to automate actions.
  • Deliver scalable enterprise management features, including identity mapping, administrative governance, and security controls.
  • Partner with product managers across Datadog to plan joint objectives and key results and determine quarterly investment priorities.
  • Engage with customers, from startups to large enterprises, and translate their needs into product requirement documents, design partnerships, and prioritized roadmaps.
  • Support Sales, Solutions, and Customer Success on strategic deals and migrations, and equip them to communicate and sell the integration offering.
  • Define and track adoption, engagement, and revenue-influence metrics, and make and defend roadmap decisions.

Desired Qualifications

  • Experience with integrations on chat or collaboration surfaces such as Slack and Microsoft Teams, or information technology service management and work-management systems such as ServiceNow and Jira.
  • Experience or genuine interest in developer platforms, observability, incident response, information technology service management, or artificial-intelligence-assisted and agentic product experiences.

About the Company

Datadog

Builds monitoring and security tools for clouds

Datadog builds monitoring and security software for developers and operations teams that run cloud applications, giving them a shared view of system health and performance. Its platform links infrastructure monitoring with application performance and log analysis so teams trace a problem across the systems involved. Software agents and integrations collect operational data, which teams explore through dashboards and alerts to find failures, investigate threats and improve the customer experience. The company sells subscriptions to individual products and combined plans, with charges tied to the resources and data monitored. Datadog was founded in 2010 and is headquartered in New York City.

Company size
5,001-10,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2010

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