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Autotrader.ca

Digital solutions for used-car dealers

Performance Manager

Customer SuccessConfirmed live in the last 24 hours
Full-timeToronto, ON, Canada

About the Job

Requirements

  • Experience working in the automotive industry, with a strong understanding of dealership operations and dealer business needs.
  • Knowledge of vehicle acquisition processes and the factors that influence dealer purchasing decisions.
  • Ability to build relationships and communicate effectively in a virtual environment.
  • Analytical and problem-solving skills, with the ability to interpret data and translate insights into action.
  • High school diploma or equivalent, along with the ability to quickly learn new systems, tools, and technologies.
  • Computer skills, with proficiency in Microsoft Office.

Responsibilities

  • Onboard new dealer partners to the Instant Cash Offer program, ensuring a smooth and successful launch experience.
  • Monitor and support dealer compliance with program requirements, providing guidance and recommendations as needed.
  • Build and maintain strong relationships with a dedicated portfolio of dealer partners.
  • Analyze program and dealer performance data, delivering insights that support business decisions and sales team initiatives.
  • Collaborate with sales and cross-functional teams to improve processes, drive adoption, and contribute to the ongoing success of the Instant Cash Offer program.

About the Company

Autotrader.ca

Digital solutions for used-car dealers

Autotrader.ca provides a set of digital tools for used-car dealers to grow online sales, including marketplace listings, web solutions, inventory management, web analytics, and conversion tools, all accessible via a subscription with optional premium listings on autoTRADER.ca for extra exposure. Dealers subscribe, upload inventory, publish listings, monitor visitor data, and use conversion features within a single platform to turn traffic into leads and sales. The platform differentiates itself with an integrated end-to-end suite of dealer tools plus strong marketplace exposure and practical support, all designed to keep tools simple and measurable. The goal is to help dealers attract more customers, manage inventory more efficiently, and increase sales in a competitive digital automotive market.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$2.3B
Headquarters
Toronto, Canada
Founded
1975

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