moomoo

Global investing platform offering data tools

Fresh Graduate Hire - Offline Business Management Trainee

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeHong KongNo salary listed

About the Job

Requirements

A bachelor's degree or above is required; fresh graduates are eligible.
Finance, Economics, Management, Marketing, or related majors are preferred.
Proficiency in Cantonese and Mandarin is required; English fluency is a plus.
A professional appearance, approachable communication, a strong service mindset, attention to detail, and rigor are expected.
Good teamwork, learning, data analysis, and resilience-under-pressure capabilities are required.
Candidates should be passionate about the financial industry and have a basic understanding of Hong Kong and US stock securities.
Personal stock trading or investment experience, or a strong willingness to learn, is preferred.
Candidates must obtain the securities practitioner qualification and complete registration before confirmation of employment.
Candidates must be willing to work weekday, weekend, and public-holiday shifts and rotate across stores and regions.
Candidates must graduate between January 2026 and August 2027.

Responsibilities

Rotate across Futu's offline retail branches in Hong Kong, with store and role assignments based on business needs; handle customer reception, securities consultation, account opening and fund deposits, app guidance, complaint handling, and daily store operations.
Contribute to implementing store standard operating procedures and customer service standards; participate in localized marketing and business data analysis; assist with single-store daily operations, teamwork, and compliance execution.
Rotate through stores, middle-office, and marketing planning functions; understand cross-store coordination and compliance control; participate in projects such as business analytics framework development, talent pipeline building, and service standard optimization, with development toward business-line management.

Desired Qualifications

English fluency.
Personal stock trading or investment experience, or a strong willingness to learn.

2027 Fresh Grad Hire - Offline Business Management Trainee（HK）

moomoo · Hong Kong, Hong Kong · Full-time · Posted 2026-10-28

Workplace: on_site

Description

Program Overview

The Management Trainee program of the Offline Branch Business Line is Futu Hong Kong's core talent reserve initiative for its offline business. Open to fresh graduates, it follows a systematic development path combining "storefront frontline + multi-function rotation," shaping trainees into Store Managers over approximately two years and serving as a key pipeline for future Business Line Leaders through long-term cultivation.

Key Responsibilities

Rotate across Futu's offline retail branchs in Hong Kong, assigned to stores and roles based on business needs; responsible for customer reception, securities consultation, account opening and fund deposit, app guidance, complaint handling, and day-to-day store operations.
Contribute to the implementation of store standard operating procedures (SOPs) and customer service standards; participate in localized marketing and business data analysis; assist with single-store daily operations, teamwork, andcompliance execution.
Rotate across functions including stores, middle-office, and marketing planning; understand cross-store coordination and compliance control; participatein key projects such as business analytics framework development, talent pipeline building, and service standard optimization, growing toward business line management.

Requirements

Education & Major: Bachelor's degree or above, fresh graduate; majors in Finance, Economics, Management, Marketing, or related fields preferred.
Language & Competencies: Proficient in Cantonese and Mandarin, English fluency a plus; professional appearance, approachable communication, strong service mindset, detail-oriented and rigorous; good capabilities in teamwork, learning, data analysis, and resilience under pressure.
Industry Passion: Passionate about the financial industry with a basic understanding of Hong Kong and US stock securities; personal stock trading/investment experience or strong willingness to learn preferred.
Compliance & Scheduling: Must successfully obtain the securities practitioner qualification and complete registration before confirmation of employment;willing to work shifts on weekdays, weekends, and public holidays, and to rotate across stores and regions.

*Open to candidates graduating between January 2026 and August 2027.

Apply

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About the Company

moomoo

Global investing platform offering data tools

Moomoo is a global investing platform that provides stocks, ETFs, options, and crypto with real-time market data and a set of trading tools. It helps users make informed decisions by offering features like real-time quotes, technical analysis tools, and in-depth order book data all in one place. Its products are designed to be easy for beginners while powerful enough for experienced traders, combining accessible data with advanced analytics to support a wide range of investment strategies. Compared to other platforms, moomoo stands out by offering a broad mix of assets across markets and a comprehensive toolkit in one place, focusing on both user-friendliness and depth of analysis. The company’s goal is to help global investors grow their financial potential over time, empowering people at all levels of experience to pursue their investment journey.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Palo Alto, CA
Founded: 2018

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