InComm Payments

Global B2B payments and prepaid solutions

Tech Systems Analyst 2

IT OperationsPosted on Nov 9

Full-timeRemote in BrazilNo salary listed

About the Job

Requirements

A bachelor's degree in computer science, engineering, or a related field is required.
At least 3 years of PL/SQL experience is required.
At least 2 years of experience supporting production environments is required.
Experience with Linux platforms for at least 2 years is required.
Experience with Oracle Database is required.
Exposure to CI/CD tools such as Jenkins is required.
Experience with GitHub, Jira, and Confluence is required.
The role requires effective communication with team members, organizational skills, attention to detail, multitasking, self-administration, and effective prioritization.

Responsibilities

Monitor, investigate, and resolve production issues and incidents in a timely manner.
Analyze application and database performance and troubleshoot PL/SQL code and database queries.
Perform root cause analysis and suggest long-term fixes for recurring issues.
Work with developers, database administrators, and quality assurance teams to deploy application updates and patches.
Create complex SQL queries to generate reports from Oracle Database.
Create and maintain scripts for automation and monitoring using Oracle SQL scripting or equivalent tools.
Participate in rotational 24x7 third- and fourth-level support on-call.
Maintain documentation for support processes, incident handling, and configurations.
Support and maintain projects developed by the team, and assist with production deployments and outages.
Configure, deploy, debug, monitor, and document new system features and enhancements.
Collaborate with business professionals to determine functional and non-functional requirements for upcoming projects entering production.

Desired Qualifications

Knowledge of Java is a plus.
Experience with the Java ecosystem is a plus.

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

About This Opportunity

Core Skillsets: PL/SQL, Oracle, Linux, Java

Work Schedule: Monday through Friday, 6:00 AM – 3:00 PM BRT

Summary

We are building a team in Brazil and hiring for a Tech Systems Analyst II. The analyst will be responsible for supporting the FS Core Operations team in a fast-paced Agile environment, with a strong focus on production support.

This role requires working Monday through Friday, from 6:00 AM to 3:00 PM BRT.

We are committed to supporting our employees’ career growth while fostering innovation, collaboration, and high performance across our technology teams.

Responsibilities

Responsibilities

Monitor, investigate, and resolve production issues and incidents in a timely manner.
Analyze application and database performance; troubleshoot PL/SQL code and database queries.
Perform root cause analysis and provide suggestions for long-term fixes for recurring issues.
Work closely with developers, DBAs, and QA teams to deploy application updates and patches.
Create complex sql queries to generate reports from Oracle DB
Create and maintain scripts for automation and monitoring using oracle sql scripting or equivalent tools.
Knowledge of Java is a plus.
Participate in rotational 24x7 on-call 3^rd/4^th level support
Ability to effectively communicate with other team members Maintain documentation for support processes, incident handling, and configurations.
Support and maintain projects developed by the team; and assist in production deployment and outages.
Configure, deploy, debug, monitor, and document new system features and enhancements.
Collaborate with business professionals to determine functional and non-functional requirements for up coming new projects to production.

Qualifications

Qualifications

Bachelor’s degree in computer science, Engineering, or related field required.
3+ Years of PL/SQL experience
2+ years of experience in production environment support
Exposure to CI/CD tools like Jenkins.
2+ years of experience on Linux platform.
Excellent organizational skills, self-administration, attention to detail, multi-tasking, and effective prioritization
Experience on Java ecosystem is a plus
Oracle Database experience
GIT hub, JIRA & Confluence

About the Company

InComm Payments

Global B2B payments and prepaid solutions

InComm Payments is a global B2B payments technology company that enables businesses to offer and process prepaid and digital payment products. It helps retailers, healthcare providers, and other partners run gift card programs, issue Vanilla-brand cards, and manage bill payment and reload services. Its POSA technology activates prepaid items at the point of sale and supports omnichannel transaction processing across in-store and online channels. The company differentiates itself with a long track record in prepaid and loyalty solutions, its own Vanilla card family and healthcare networks like The OTC Network, and growth through acquisitions to expand incentive, loyalty, and wellness-payment offerings. The goal is to connect merchants and brands to consumers in a seamless, end-to-end payments ecosystem across multiple industries.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Atlanta, GA
Founded: 1992

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