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MSX International

Automotive dealer performance and repair optimization

Training Consultant

Corporate & Technical TrainingConfirmed live in the last 24 hours
ContractSão Paulo, State of São Paulo, BrazilNo salary listed

About the Job

Requirements

  • Have proven experience delivering technical or operational training, preferably in automotive dealerships.
  • Know dealership operational workflows and have mastery of project areas such as sales, after-sales, service workshop, and parts.
  • Have experience training teams to adopt new processes, procedures, or systems.
  • Know adult-learning principles and training facilitation techniques.
  • Be able to turn technical procedures into clear, instructive content applicable to operations.
  • Have experience preparing instructional materials, practical exercises, and learning assessments.
  • Know dealership management systems (DMS) and be able to guide their use in trained workflows.
  • Be able to assess learning and monitor the application of knowledge at work.
  • Know presentation and virtual-training tools and reporting tools.
  • Be available to travel and work in person at dealerships according to project scope.
  • Hold an active category B driver's license.
  • Have intermediate Excel skills.
  • Have intermediate PowerPoint skills.
  • Be a graduate in administration, engineering, pedagogy, commercial management, technology, or a related area.

Responsibilities

  • Identify training needs associated with processes to be implemented, considering the audience and the realities of each dealership.
  • Structure training plans with learning objectives, content, formats, schedules, and resources.
  • Prepare and adapt instructional materials, presentations, exercises, and operational guides to defined processes and different audiences.
  • Deliver in-person, virtual, and practical training on processes and routines in areas such as sales, after-sales, service workshop, parts, and administration, according to project scope.
  • Demonstrate how processes are performed and lead simulations and practical activities that connect the content to participants’ daily work.
  • Guide teams in using dealership management systems for the stages related to the processes covered.
  • Verify participants’ understanding and ability to perform the trained routines.
  • Monitor the application of learning in the field, answer questions, and reinforce guidance during implementation; identify learning difficulties and reinforcement needs and propose additional training actions.
  • Align content and guidance with the implementation team to ensure consistency with established processes and standards.
  • Record attendance, assessments, difficulties, and participant progress, and prepare training reports.
  • Train internal facilitators to support ongoing training and the maintenance of good practices.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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