Medical Assistant - Massena Hospital Wound Care

Job Title: Medical Assistant
Department:  MH Wound Care
Location: Massena Hospital
Hours Per Week:  PDE
Schedule: Days
Sign-On Bonus: 

SUMMARY:

  The medical assistant performs a mixture of both clerical administrative medical assisting, as well as clinical medical office assisting in Primary and/or Specialty care settings.   The Certified Medical Assistant works in collaboration with licensed physicians and mid-level providers (NP/PA’s), and reports to a Physician Practice Manager.

RESPONSIBILITIES:

• Receives patients and their families and directs them to the appropriate place.
• Answers telephones promptly and politely.
• Schedules appointments
• Files pertinent information within patient’s records
• Obtains insurance prior authorizations
• Inputs charges on patient accounts
• Verifies patient insurance upon registration
• Billing
• Obtains & documents vital signs on patients
• Acts as a chaperone for the provider when needed
• Obtains & document patient weights
• Assist physician with minor procedures such as suture removal

PREFERRED QUALIFICATIONS:

• High school graduate or equivalent
• 6 months of clinical experience as a nursing assistant or related field
• Ability to file and retrieve patient records.
• Ability to obtain & document patient vitals, weights, etc
• Interpersonal skills to interact with patients, families and providers

UNION:

CSEA (MH)

Note: Not all per diem roles are union eligible

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

Light - Clinical - Light clinical roles involve frequent standing and walking, with occasional lifting of light objects (≤20 lbs.) and routine reaching, grasping, and fine manipulation for tasks such as patient care, laboratory work, or specimen processing. Staff rely on strong visual and auditory acuity to accurately observe specimens, read instrumentation, monitor patients, respond to alarms, and communicate effectively with care teams. Cognitive demands include multitasking, prioritizing clinical and laboratory workflows, and coordinating with interdisciplinary teams. Emotional resilience is necessary due to frequent interruptions, shifting priorities, and the need for precise and compassionate interaction with patients and colleagues. Environmental exposures may include infectious materials, biological specimens, cleaning agents, sharps, chemical reagents, and wet surfaces. PPE use, TB testing, and schedule flexibility are commonly required.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$19.08 - $27.99

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.