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Genpact

Global professional services for data-driven operations

Manager – SCM Advisory

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeMunich, GermanyNo salary listedRemote

About the Job

Requirements

  • A strong track record in supply chain consulting, with proven experience focused on Kinaxis Maestro implementations.
  • A proven track record of leading technical solution design and implementation within supply chain management platforms.
  • Strong analytical thinking and structured problem-solving skills, with the ability to diagnose complex issues across configuration, integration, and data layers.
  • The ability to clearly communicate technical concepts to business and technical stakeholders.
  • Experience managing module timelines, risks, and client relationships in complex delivery environments.

Responsibilities

  • Lead end-to-end implementation of Kinaxis Maestro modules, ensuring alignment with client business objectives and architecture standards.
  • Solve complex technical design and configuration issues across functional workstreams.
  • Manage day-to-day client interactions and facilitate workshops, walkthroughs, and system demos.
  • Guide client IT stakeholders on platform capabilities, integration strategy, and performance optimization.
  • Review technical specifications for completeness, scalability, and quality assurance.
  • Develop reusable components, scripts, or tools to accelerate delivery and enhance quality.
  • Mentor junior consultants and support onboarding by sharing best practices in configuration and testing.
  • Contribute to technical solutioning during proposal development, including effort estimation and architecture design.

Desired Qualifications

  • A bachelor's degree in engineering, computer science, supply chain management, management information systems, or another relevant technical degree.
  • Certification in Kinaxis Solution Consultant Level 2 or 3.
  • Deep understanding of multiple Maestro modules such as Supply Planning, Demand Planning, or Inventory Management.
  • Proficiency in scripting and developing reusable technical components or code libraries.
  • Experience designing scalable architectures aligned with a client's digital transformation strategy.
  • Familiarity with agile methodologies and collaborative tools used in enterprise project delivery.
  • Contributions to practice development through knowledge-sharing, playbook creation, or thought leadership initiatives.

About the Company

Genpact

Global professional services for data-driven operations

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

Company size
10,001+
Company stage
IPO
Headquarters
Amherst, New York
Founded
1997

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