Tesla

Makes electric cars, robotaxis and grid batteries

Tesla Advisor - Sales

Retail SalesConfirmed live in the last 24 hours

Full-timeFremont, CA, USANo salary listedIn-person

About the Job

Requirements

At least 1 year of customer service and/or sales experience, with a proven track record of meeting and exceeding goals.
Proficiency with Microsoft Office Suite and customer relationship management (CRM) tools.
Ability to work evening hours, weekends, and holidays in a retail environment.
A valid driver's license is required.
For roles working in California, Colorado, Hawaii, Idaho, Maryland, Mississippi, Nevada, North Carolina, Pennsylvania, Tennessee, Utah, Virginia, or the District of Columbia, a Motor Vehicle Salesperson License issued by the state Department of Motor Vehicles is required to engage in sales activities.

Responsibilities

Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations.
Excite and educate prospective customers through various channels about Tesla's product offerings.
Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers.
Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion.
Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and key performance indicator targets.
Demonstrate expertise in Tesla's products and services and stay updated on electric vehicle trends and local incentives.
Perform additional tasks as assigned to meet business needs, including direct deliveries to customer homes.

Desired Qualifications

A notary license is preferred for roles working in Arizona, Georgia, Hawaii, Iowa, Indiana, North Carolina, New Jersey, New Mexico, New York, Ohio, Pennsylvania, Vermont, or Washington. Tesla will assist with obtaining a license if notary support is required.

Category	Sales & Customer Support
Location	Fremont, California
Requisition ID	284161
Type	Full-time

Job Description

As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience. Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.

Job Responsibilities

Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
Excite and educate prospective customers through various channels about Tesla's product offerings
Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

Job Requirements

1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
Passionate about the Tesla Mission and our innovations in the personal transportation industry
Highly organized and excellent written and verbal communication skills
Proficient with Microsoft Office Suite and CRM tools
Ability to work evening hours, weekends, and holidays in a retail environment
Valid driver's license required
For roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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