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Humana

Sells Medicare health plans and runs senior clinics

Lead AI Automation Engineer

AI Application EngineeringUpdated on Nov 11
Full-timeRemote in USA

About the Job

Requirements

  • A bachelor's degree in Computer Science, Software Engineering, Information Systems, Engineering, Data Science, Artificial Intelligence, or a related technical field; or an equivalent combination of education and relevant professional experience.
  • At least 5 years of experience in software engineering, application development, automation engineering, platform engineering, or enterprise systems integration.
  • At least 2 years of hands-on experience developing AI/ML, generative AI, intelligent automation, or advanced automation solutions, including recent experience building LLM-enabled or agentic solutions.
  • Experience taking complex automation or AI-enabled solutions from concept or prototype through production deployment and operational support.
  • Experience providing technical leadership, such as leading solution design, establishing engineering patterns, conducting technical or code reviews, mentoring engineers, or serving as technical lead for complex initiatives.

Responsibilities

  • Lead the technical design and hands-on development of AI-enabled automations, agentic workflows, and intelligent process orchestration for enterprise Data Governance use cases.
  • Build solutions that combine large language models, deterministic business logic, workflow engines, APIs, enterprise data, and human-in-the-loop controls.
  • Design reusable automation frameworks, services, connectors, prompts, tools, and patterns to accelerate delivery across multiple governance workflows.
  • Integrate AI automation with metadata management, data catalog, data quality, lineage, policy, ticketing, collaboration, and enterprise data platform capabilities.
  • Engineer APIs and services that enable agents and automations to safely retrieve context, execute approved actions, and interact with enterprise systems.
  • Use Power Platform and other low-code automation technologies where appropriate, applying software engineering discipline to maintainability, security, testing, and lifecycle management.
  • Establish patterns for agent orchestration, tool use, state management, exception handling, observability, auditability, human approval, and failure recovery.
  • Define and implement evaluation, testing, monitoring, and quality controls for AI automations, including accuracy, reliability, latency, cost, and operational performance.
  • Partner with architects, security, AI/data science teams, product owners, governance leaders, and application teams to translate business processes into secure and scalable automation solutions.
  • Lead technical reviews, mentor engineers, improve engineering standards, and provide technical direction while remaining involved in hands-on delivery.
  • Identify processes suited to automation and challenge unnecessary manual steps, handoffs, and duplicated workflows.
  • Own production readiness and operational support, including CI/CD, release management, telemetry, incident troubleshooting, continuous improvement, and responsible AI controls.

Desired Qualifications

  • A master's degree in Computer Science, Engineering, Artificial Intelligence, Information Systems, Data Science, or a related discipline.
  • At least 7 years of overall engineering experience, including designing enterprise-scale automation, integration, or AI solutions.
  • A Mathematics, Statistics, or related quantitative background is strongly preferred.
  • Experience leading AI automation, generative AI, agentic AI, or intelligent process automation initiatives in a large enterprise.
  • Experience in a regulated enterprise environment where security, privacy, auditability, governance, and responsible AI controls are material design requirements.
  • Relevant cloud, AI, automation, or software engineering certifications.

About the Company

Humana

Sells Medicare health plans and runs senior clinics

Humana sells health insurance paid for by government programs, chiefly Medicare Advantage plans that private insurers run for Americans 65 and older in place of traditional Medicare. It ranks among the largest Medicare Advantage insurers in the country and also runs Medicaid plans for low-income families in several states. Its CenterWell business operates senior primary care clinics, a mail-order pharmacy and home health services, so many members get care from a company the insurer owns. Medicare and states pay Humana a set monthly amount per member, and it keeps the difference between those payments and members' medical costs. Humana was founded in 1961 as a nursing home company and is based in Louisville, Kentucky.

Company size
10,001+
Company stage
IPO
Headquarters
Louisville, KY
Founded
1961

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