Vice President, Head of Go-To-Market - Multiple Teams

About Us

Seismic is the Go-To-Market Performance company, driving how organizations turn their strategy into revenue. Seismic brings together signals from customer conversations, buyer engagement, governed content, coaching and seller behavior to turn intelligence into winning action. Through its AI revenue execution platform, the company equips customer-facing teams with the insights, governance, and contextual guidance they need to execute with confidence and deliver measurable business outcomes. Trusted by 2,500 organizations and over 3.5 million users around the globe, Seismic is headquartered in San Diego with offices across North America, Europe and Asia-Pacific. Learn more at seismic.com.

Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.

Overview

Seismic is seeking a Vice President, Head of Go-To-Market India to serve as the senior India leader for its customer-facing GTM organization. This executive will be responsible for aligning India’s GTM strategy with Seismic’s global priorities, building scalable organizational capability, and leading the next phase of growth across Customer Success, Renewals, Solution Consulting, Professional Services, Implementation, Technical Account Management, Project Management, and other GTM functions as the organization expands. VP role services global customers and global teams.The role will have dual reporting to the India Managing Director / President and the Chief Revenue Officer. This leader will partner closely with global GTM executives to ensure India operates as an integrated, high-impact extension of the global business while also building a strong India leadership bench, operating model, and culture of accountability. Initially, two Senior Directors will report into this leader. One Senior Director will oversee implementation, solution consulting, technical account management, project management, and related services functions. The second Senior Director will oversee Customer Success and Renewals Management. The scope is expected to expand as Seismic continues to scale its GTM presence and leadership capability in India.

Who you are:

• 20+ years of progressive leadership experience, including executive level leadership across GTM, Customer Success, Services, Renewals, Solution Consulting, Support, Sales, or related customer-facing functions.
• Significant experience building and scaling multi-function customer-facing organizations in India within a global enterprise SaaS, B2B software, or technology product company.
• Demonstrated ability to operate in a US-headquartered, global, matrixed organization with senior stakeholders across geographies and functions.
• Strong understanding of recurring revenue models, customer lifecycle management, retention, renewals, adoption, value realization, and customer growth levers.
• Proven track record of developing senior leaders, building leadership bench strength, and designing scalable operating models.
• Strong commercial judgment, data-driven decision-making, and ability to connect customer, talent, operational, and financial priorities.
• Executive presence and communication skills, with the ability to influence CRO, President, MD, functional executives, and cross-functional partners.
• Ability to bring clarity, pace, and disciplined execution in a fast-moving, evolving environment.
• Bachelor’s degree in Business or a related discipline required. Advanced degree preferred.

Preferred Experience

• Experience leading or partnering closely with global Customer Success, Services, Solution Consulting, Renewals, or Support organizations.
• Experience scaling an India center from early or mid-stage maturity into a strategic global capability hub.
• Exposure to executive-level workforce planning, location strategy, customer delivery models, and leadership hiring.
• Experience improving operating leverage through process design, tooling, automation, AI, or shared operating rhythms.

Success ProfileThe successful candidate will combine executive maturity with hands-on scaling judgment. They will be able to operate at the strategy level with global leaders while also building the leadership systems, operating cadence, and team capability required for consistent execution in India. They should be commercially strong, customer-obsessed, comfortable in a matrixed environment, and capable of earning trust across India and global leadership teams.

What you'll be doing:

• Own the India GTM leadership mandate and translate global business priorities into a clear India strategy, operating model, and execution plan.
• Partner with the India Managing Director / President, CRO, and global GTM leaders to align India capability with global customer, revenue, retention, and growth priorities.
• Lead and develop India based GTM leaders across Services, Solution Consulting, Customer Success, Renewals, Implementation, TAM, Project Management, and adjacent functions.
• Build a scalable leadership structure and operating rhythm that supports current priorities while preparing the organization for future expansion.
• Create strong accountability across capacity planning, delivery readiness, customer outcomes, retention, renewal execution, operational health, and talent development.
• Establish governance mechanisms across global and India teams to improve decision-making, escalation management, cross-functional alignment, and business visibility.
• Drive collaboration across Customer Success, Renewals, Services, Solution Consulting, Support, Product, Engineering, Finance, People, and other partner functions.
• Develop senior leaders and build a strong internal succession pipeline for India GTM leadership roles.
• Identify opportunities to improve efficiency, scalability, customer experience, and operating leverage through process improvement, technology, automation, and AI adoption.
• Represent India GTM priorities with executive stakeholders and serve as a senior escalation point for critical customer, talent, and operational matters.
• Shape a high-performance culture grounded in customer impact, commercial judgment, ownership, inclusion, and global collaboration.

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   

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