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Daikin Applied

HVAC solutions delivering energy-efficient air quality

Service Technician 4

HVAC & Building SystemsConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Five or more years of related experience with increasing responsibility, or seven or more years of related experience, or an equivalent combination of education and experience.
  • High school diploma or GED.
  • Technical school training with an HVAC certificate, or an equivalent combination of education and experience.
  • Valid driver's license and an acceptable driving record.
  • Provide rotational emergency call support as required.
  • Hold required licenses and/or training cards as required by local law district.
  • EPA-approved Universal Technician Certification is required, as necessary.

Responsibilities

  • Oversee and lead up to 10 HVAC technicians.
  • Ensure timely and cost-effective start-up of maintenance contracts and efficient, timely installation of jobs; provide maintenance according to contract requirements and resolve customer concerns or complaints in a timely manner.
  • Review contracts and projects on an ongoing basis and implement corrective actions to keep costs consistent with financial plans; negotiate subcontract agreements as required and serve as a primary contact.
  • Use the Service Management System and contract review process to establish an effective work plan that maximizes each team member's capabilities, provides prompt customer service, and ensures contract requirements and commitments are met.
  • Perform scheduled preventive maintenance, or provide expert counsel on it, for equipment and systems under contract by inspecting and checking equipment to ensure it is in satisfactory working order.
  • Respond to or assist technicians responding to emergency service calls to minimize system downtime; provide counsel, coaching, and leadership; analyze, troubleshoot, repair, and restore equipment and systems to full operation; and recommend revisions, replacements, or upgrades when necessary for effectiveness or obsolescence.
  • Support Sales by assisting with job-site surveys, reviewing estimates for accuracy, participating in sales promotion programs, providing technical training and guidance, and participating in the Estimate Review Process as required.
  • Promote accident and illness prevention by ensuring safe work practices and a safe work environment, and provide safety training as required by OSHA and Daikin Applied policies and procedures.
  • Provide timely, proactive positive or negative feedback to reinforce positive results or reduce potential repeat call-backs.
  • Actively participate in Service Technician performance evaluations by providing feedback on technical skills, attitude, thoroughness, teamwork, and developmental suggestions.
  • Keep current on all Daikin Applied products and provide training on their installation, operation, maintenance, service, and repair.

Desired Qualifications

  • Commercial HVAC industry experience.
  • Previous experience mentoring less experienced technicians.
  • Obtain OSHA 10 within 90 days of hire; Daikin provides this training during onboarding.
  • Current first aid/CPR card.

About the Company

Daikin Applied

HVAC solutions delivering energy-efficient air quality

Daikin Applied manufactures and delivers HVAC products and services that improve indoor air quality and energy efficiency. Its offerings include branded air-conditioning equipment, advanced technology, IoT-enabled systems, and next-generation compressors, sold through a global network of sales, service, and parts offices. The products work by using energy-efficient HVAC equipment and connected controls to regulate climate, monitor performance, and optimize energy use. What sets Daikin Applied apart is its global scale, integration with its Daikin Industries parent and extensive production footprint, and emphasis on IoT-enabled systems combined with high-quality service and parts support. The company’s goal is to provide reliable, efficient, and high-quality indoor air environments by leveraging advanced technology and a comprehensive service network.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Minneapolis, MN
Founded
1924

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