Tesla

Makes electric cars, robotaxis and grid batteries

Store Supervisor

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeToa Payoh, SingaporeNo salary listedIn-person

About the Job

Requirements

At least 6 years of work experience in retail, industry, and key account sales, with a proven track record of meeting or exceeding targets and goals.
At least 2 years of team management experience.
Demonstrated business development and business negotiation ability.
Ability to analyze facts and sales data logically.
Ability to manage time effectively and maintain attention to detail.
Ability to manage team members and meet sales targets in a fast-paced work environment.
Ability to prioritize and manage multiple projects while meeting business-critical deadlines.
Excellent written and verbal communication skills, including the ability to communicate relevant information to all organizational levels.
Ability to develop collaborative relationships and act as a trusted partner.
Strong knowledge and proven work experience with retail store operations and systems.
Fluent communication in English and the local language.
Must learn company and product-related knowledge and pass internal testing to meet the full-time employee requirement.

Responsibilities

Drive business and maximize sales through customer service, product knowledge, merchandise presentation, and promotion.
Implement operational policies and procedures to meet customer needs and help achieve company goals.
Lead interviewing and recruitment of candidates with the skills necessary to achieve store goals.
Train and develop staff to consistently perform to company standards.
Plan, implement, and follow up on store operational tasks and projects, including outbound events and sales networking activities.
Control store expenses, including staffing, supplies, and services.
Follow processes for merchandise display and physical inventory.
Identify and promote daily workflow efficiency improvements within the local team, and share proven best practices with peers and management.
Represent the company professionally and responsibly when communicating internally and externally.
Manage a productive team of Owner Advisors and Product Specialists, maintaining sales performance, customer pipelines, sales follow-up, and excellent customer satisfaction ratings.
Perform other related duties as assigned based on business needs.

Category	Sales & Customer Support
Location	Toa Payoh
Requisition ID	254087
Type	Full-time

Job Description

As a Store Supervisor at Tesla you are a seasoned and charismatic retail leader, responsible for overseeing and driving sales and delivery operations at your location. In this role, you will be responsible for leading the overall management and sales execution, recruitment, training, and development of a dynamic store team. Your team will look to you to set the standard for open communication, active problem solving, and a positive work environment. We expect you to be 100% committed to the success of your team, and actively involve yourself in your team members’ growth and development. You are a hands-on coach with a strong business acumen. You seek constant improvement of performance and have a strong understanding of numbers and KPIs.

Job Responsibilities

Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion
Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Tesla achieve its goals
Lead the interviewing and recruitment of candidates who possess the skills necessary to help achieve store goals
Train and develop a staff to consistently perform to company standards
Lead in the planning, implementation, and follow up of store operational tasks and projects including but not limited to outbound events and sales networking activities
Control store expenses, including staffing, supplies, and services
Adhere to processes regarding merchandise display and physical inventory
Experiment with and promote daily workflow efficiency improvements within local team, share proven best practices with peers and management
Represent Tesla in a professional and responsible manner when communicating with others both inside and outside the company
Your performance will be measured by your ability to manage a productive team of Owner Advisors who are demonstrating strong sales performance and maintaining robust and active potential customer pipelines and Product Specialists who are actively engaging and signing up potential customers for sales follow up all while maintaining excellent customer satisfaction ratings for your store
Employee must seriously learn about the company and products related knowledge, and pass internal testing; otherwise he/she will not be able to meet the full time employee’s requirement
Other Responsibilities: Perform other related duties as assigned, based on the business need

Job Requirements

6 years working experience in retail , industry and key account sales with proven track record to meet or exceed targets and goals , 2 years above team management experience
Excellent business development ability and business negotiation skills
Logic thinker. Sensitive to facts and sales data, excellent logic analysis ability
Self-starter who possesses exceptional time management skills and has great attention to detail
Highly appreciate Tesla’s startup culture and equip with a startup mentality
Able to work under pressure, ability to manage team member and meet sales target in a fast-paced working environment
Exceptional self-management and self-learning ability
Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
Excellent written and verbal communication skills
Ability to communicate relevant information to all levels of the organization
Passionate dedication and ethical approach to sales management and operations
Team player. Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with
Strong knowledge and proven work experience with retail store operations and systems
Fluent communication in English and local language

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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