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Xylem

Global water technology provider and services

Field Service Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeRichmond, VA, USA$28 - $31 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A CDL B is preferred, or the ability to obtain a CDL.
  • Ability to obtain a DOT medical card.
  • Clean driving record.
  • Ability to pass a background check and pre-employment drug screen.
  • Ability to obtain and maintain privileges to drive a company vehicle.
  • One to two years of technical work experience, including industrial or commercial process water experience; work experience is preferred.
  • Experience in electrical, mechanical, diesel, or fusion work, depending on the business unit.
  • Ability to work without direct supervision and provide coaching or training to entry-level technicians.
  • Experience with Microsoft Office.
  • Customer service experience.
  • Critical thinking and troubleshooting ability.
  • Ability to derive insight from customer experience, produce outcomes, and solve moderately complex problems in novel and unexpected ways.

Responsibilities

  • Initiate and execute field service activities at customer sites safely and efficiently.
  • Proactively troubleshoot systems; work with mechanical, electrical, and diesel equipment conditions; conduct preventative maintenance and parts inventory; and anticipate and correct safety issues involving company- and customer-owned equipment.
  • Interface directly with customers and potentially work across multiple systems, locations, or customers.
  • Create and maintain a safe working environment and culture within the organization.
  • Take care of company property.
  • Work in a team environment, usually with minimal supervision, and independently.

Desired Qualifications

  • A CDL B is preferred, or the capability to obtain a CDL.
  • Work experience is preferred.

About the Company

Xylem

Global water technology provider and services

Xylem is a global water-technology provider serving municipal, industrial, commercial, and residential customers with products, systems, and services for the full water cycle. Its offerings include pumps, valves, heat exchangers, controls, and dispensing equipment, plus smart meters, network devices, and data analytics. The company combines equipment sales with recurring revenue from maintenance, repairs, digital solutions, and consulting. It differentiates itself through a broad, integrated portfolio across water infrastructure, applied water, measurement and control, and services, a global presence in more than 150 countries, and strategic acquisitions (such as Sensus in 2016 and Evoqua in 2023) that expand its metering, data analytics, and treatment capabilities. Xylem’s goal is to help customers collect, move, treat, and return water efficiently and sustainably, enabling better water management and resource stewardship.

Company size
10,001+
Company stage
IPO
Headquarters
Washington DC, District of Columbia
Founded
2011

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