Lead Product Designer

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. 

About the Team

At Lowe's Commerce Solutions, we empower businesses with cutting-edge technology solutions, proven at scale, to accelerate growth, enhance omnichannel customer experience, and optimize operations. We offer a comprehensive suite of modular, easily integrable and cost-effective solutions, including checkout systems, retail SaaS, and AI-powered products, to transform businesses for the future.

Elevate your retail digital transformation with Lowe's Commerce Solutions.

• Drive seamless omnichannel expansion.
• Our solutions are tested and trusted in real-world retail environments.
• Effortlessly integrate with your existing systems.

I. Job Summary

The Lead Product Designer provides consultation and direction on translating business requirements into effective product designs. This includes responsibility for driving design decisions and leading the overall delivery of high-quality user flows, user journeys, wireframes, supporting visuals, prototypes, and pixel-perfect design comps for their portfolio.

This role serves as a product design expert for project teams throughout the process of conceptualizing and building product design solutions. The Lead drives the user experience (UX) process and participates in cross-functional prioritization and planning.

In addition, the Lead guides the development and delivery of design solutions for various complex technology applications across different business areas. The Lead Product Designer works with designers, engineers, product, content designers, researchers, and other UX teams to lead the delivery of assigned design projects promptly and efficiently and often provides creative approval of work completed by others on the design team.

II. Roles & Responsibilities

Core Responsibilities

• Oversees and consults on the architecture and design of high-quality and engaging experiences for customers and associates.
• Leads multiple design projects that span products or product groups. Reviews and signs off on high-impact, high-visibility design projects.
• Drives utilization of best practices and advanced knowledge to build user flows, wireframes, design comps, and low-fidelity prototypes to ensure products deliver optimal experiences; may lead efforts to improve product design best practices.
• Resolves complex design problems that span design projects at the product portfolio level; simplifies, optimizes, and removes bottlenecks for projects and project teams.
• Drives collaboration across UX, development, and product teams to maintain a cohesive design and experience throughout the product portfolio.
• Collaborates with cross-functional stakeholders for UX planning and prioritization; aligns UX portfolio to agile processes.
• Coaches, guides, and mentor's junior-level team members; shares an in-depth understanding of company and industry methodologies, policies, standards, and controls.

III. Years of Experience

8+ years of experience

IV. Education Qualification & Certifications

Required Minimum Qualifications

• Bachelor's Degree in Engineering, Computer Science, CIS, or related field, or equivalent work experience in a related field.

V. Skill Set Required

• UX / Product Design: Own end-to-end UX from problem definition through validated solution.
• User Research: Interviews, contextual inquiry, usability testing, persona/JTBD development.
• Interaction Design: User flows, task flows, information architecture, complex interaction patterns.
• UI / Visual Design: Strong typography, layout, hierarchy, responsive design and visual consistency
• Prototyping: High-fidelity interactive prototypes for validation and stakeholder alignment.
• Design SystemsBuild, govern and scale components, patterns, tokens and design standards
• Figma: Advanced Figma, components, variants, Auto Layout, variables and libraries
• Usability & Accessibility: WCAG/accessibility principles and inclusive design.
• Product Thinking: Translate business problems and user needs into effective product experiences.
• Design Leadership: Design reviews, mentoring, quality standards and influencing design direction.
• Stakeholder Management: Effectively communicate design rationale to Product, Engineering and executives.
• Data-Driven Design: Use research, analytics, experimentation and usability findings to drive decisions

Secondary Skills (Desired)

• HTML/CSS: Good understanding of implementation constraints; coding expertise isn't mandatory.
• JavaScript / Front-End Concepts: Understand component-based applications and technical feasibility.
• React / Mobile Design Concepts: Familiarity with reusable components and web/mobile implementation patterns
• Analytics: Familiarity with tools/concepts such as funnels, conversion, engagement and behavioral analytics
• A/B Testing: Ability to define hypotheses and evaluate design alternatives.
• Motion / Micro-interactions: Understanding transitions, feedback states and interaction behaviors.
• AI-Assisted Design: Effective use of emerging AI tools for ideation, prototyping and design workflows
• Agile / Product Development: Strong collaboration within Product–Design–Engineering delivery teams.
• Design Documentation: Clear specifications, interaction rules and developer handoffs
• Domain Understanding: Ability to quickly understand complex business workflows and translate them into intuitive experiences

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.