Banking Partnership Manager - Banking & Payments

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview

We are looking for a highly motivated Banking Partnership Manager to own and grow our banking and payment partnerships - a high-visibility role at the heart of Coupang Taiwan’s growth engine.

In this role, you will be the primary owner of relationships with partner banks, card issuers, and payment providers. You will negotiate and secure monthly promotions and co-marketing campaigns, launch payment offers that directly drive GMV and customer engagement, and shape how millions of customers pay on Coupang. If you enjoy building relationships, closing deals, and seeing your campaigns go live at scale, this role is for you.

What You Will Do

Banking & Payment Partnerships

• Serve as the day-to-day owner of relationships with partner banks, card issuers, digital wallets, and other payment partners.

• Proactively negotiate and secure monthly promotions, campaign funding, and co-marketing support from banking partners and responsible for promotional funds utilization.

• Expand our banking partner programs -identify, pitch, and execute new issuers and payment providers collaboration use cases to deepen our collaboration and contribution.

Campaign & Promotion Execution

• Initiate and execute banking promotional campaigns with internal stakeholders, including Brand Management, Marketing, CRM, PR, and Customer Service teams and external partners to drive results.

• Oversee the timely launch of promotions with flawless operational flow and strong in-app and off-platform exposure.

• Manage external media agencies for campaign-related promotional activities.

• Track and analyze promotion performance and ROI, turning data into insights for the next deal.

Payment Operations

• Monitor payment channel performance and partner with banks and payment providers to improve authorization rates, share of wallet, and customer value.

• Drive payment cost optimization for the company - negotiate competitive rates with acquirers and payment providers to optimize the payment method mix, minimizing payment processing costs.

• Configure and maintain payment-related offers, including credit card BIN pool management.

• Support system updates related to payment features and ensure proper maintenance and functionality.

What You Will Bring

• Bachelor’s degree in Marketing, Business, Finance, or a related field.

• 3–6 years of experience in e-commerce, payments, digital marketing, or financial/banking partnerships.

• Strong project management skills and ability to communicate effectively with both internal teams and senior external counterparts.

• Familiarity with the payment ecosystem (e.g., credit cards, digital wallets, card schemes, acquiring/issuing) is strongly preferred.

• Analytical mindset with strong attention to detail and ability to manage multiple campaigns simultaneously.

• Native proficiency in Chinese and fluency in English (spoken and written).

Why Join Us

• Direct ownership and visibility: your campaigns will be seen by millions of customers.

• Build a high-value network across Taiwan’s banking and fintech industry.

• Fast-moving, high-ownership culture backed by the scale of one of Asia’s leading e-commerce companies.

Recruitment Process and Others

Recruitment Process

Application Review - Job Fit Interview - Focus Interview – Offer

The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.

Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/