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Dick's Sporting Goods

Retailer of sporting goods, apparel, footwear

Event Associate

Retail SalesConfirmed live in the last 24 hours
Part-timeAmherst, NY, USA$17 - $24 /hrIn-person

About the Job

Requirements

  • At least 2 years of customer service experience is preferred.
  • Customer-service orientation is required.
  • Strong attention to detail is required.

Responsibilities

  • Provide thoughtful product recommendations suited to each athlete's skill and experience level.
  • Support the Field Lead/Coach with in-store sport events, both on and off the field.
  • Assist with DICK’S-sponsored camps, clinics, and programs.
  • Deliver high levels of customer service and help ensure teammates provide hassle-free, engaging, athlete-first service.
  • Assist with field programming and guide athletes to participate safely and enjoyably.
  • Build relationships with local schools, community organizations, sports leagues, and home-school organizations to develop partnerships and field events.
  • Work with the Community Team to bring clinics, camps, and after-school programming to the Field.
  • Assist in training and coaching teammates through one-on-one conversations, group training sessions, and role-play exercises.
  • Adjust priorities and manage time in a fast-paced, changing environment.
  • Follow loss-prevention standards.
  • Promote company programs, including warranty sales, the Scorecard loyalty program, private-label credit cards, and seasonal promotions.
  • Provide consultative product advice and demonstrate product knowledge.
  • Perform other tasks as assigned by management.

Desired Qualifications

  • At least 2 years of customer service experience.

About the Company

Dick's Sporting Goods

Retailer of sporting goods, apparel, footwear

DICK'S Sporting Goods is a major retailer that sells sporting goods, including equipment, apparel, and footwear, through both its network of physical stores and its online site. Customers can shop in person or online, with promotions and financing options such as 0% APR for up to 12 months on qualifying purchases through Affirm. The company also runs a ScoreCard loyalty program that earns points on purchases to encourage repeat business, and it offers a Best Price Guarantee to ensure customers get the lowest price. DICK'S Sporting Goods stands out by combining a large, nationwide retail footprint with a strong online presence, a rewards program, flexible financing, and a focus on customer satisfaction and social responsibility. Its goal is to make sports and outdoor activity accessible to a wide range of people—from amateurs to professionals—while giving back to communities and upholding ethical business practices.

Company size
10,001+
Company stage
IPO
Headquarters
Coraopolis, Pennsylvania
Founded
1948

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